If you take the survey, you still cannot use the website. This is very bad.
Yours truly, Charles H. Roberts, 4th Customer Service Manager (CSM) Riverside County Information Technology (RCIT) Office: 951-486-7780 Cell: 951-840-8699 eMail: [email protected]<mailto:[email protected]> From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mark Lev Sent: Tuesday, June 02, 2009 8:01 AM To: [email protected] Subject: Re: Supportweb Hilarity ** I just clicked no and it worked as expected. Perhaps they fixed, or I'm just lucky today. Thanks, Mark ----------------------------------------------------------- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Bing Sent: Tuesday, June 02, 2009 10:40 AM To: [email protected] Subject: Re: Supportweb Hilarity ** I'm with you, Shawn. There shouldn't need to be a "workaround" for us to bypass a feedback survey. Perhaps the BMC testing team never considered a "no" answer in their test plans? -- Bing Bradford Bingel ("Bing") ITM3 California [email protected]<mailto:[email protected]> (email) 925-260-6394 (mobile) ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Pierson, Shawn Sent: Tuesday, June 02, 2009 6:13 AM To: [email protected] Subject: OT: Supportweb Hilarity ** Is anyone else having this issue with Supportweb today? Follow these steps: 1. Navigate to http://supportweb.remedy.com/ 2. When the box appears asking you to complete a survey, click "No". 3. The button appears to do nothing and you're stuck. I verified this in IE and Firefox and get the same result. I guess BMC *REALLY* wants our feedback. Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here<http://www.sug.com/disclaimers/default.htm#Mail>. If you cannot access hyperlink, please e-mail sender. _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ ________________________________ This email is confidential and intended solely for the use of the individual(s) to whom it is addressed. The information contained in this message may be privileged and confidential and protected from disclosure. If you are not the author's intended recipient, be advised that you have received this email in error and that any use, dissemination, forwarding, printing, or copying of this email is strictly prohibited. If you have received this email in error please delete all copies, both electronic and printed, and contact the author immediately. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
