If you have customized and forms or work flow from the OOB applications it is my understanding that you need to re-import your forms, work flow and data. I do not use OOB applications but I have seen enough postings.
HTH, Roger A. Nall Manager Service Assurance/National Applications T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tim Rondeau Sent: Tuesday, June 09, 2009 5:36 PM To: arslist@ARSLIST.ORG Subject: Looking for best way to upgrade from 7.0.1 to 7.1.0 Importance: High ** Hi, Attempting to upgrade from 7.0.1 patch 2 to 7.1 patch 7 Basically we have: Arserver - 7.0.1 patch 2 upgrade to 7.1 patch 7 Approver - 7.0.1 upgrade to 7.1 patch 7 Change - 7.0.2 upgrade to 7.0.3 patch 7 Incident - 7.0.2 upgrade to 7.0.3 patch 7 Problem - 7.0.2 upgrade to 7.0.3 patch 7 So I did upgrade/patch Arserver/Approval/assignment/Change/Incident/Problem and my forms got overwritten and workflow I have shut off is back on. So do I need to reimport my forms and workflow? This is all on Windows 2003 running SQL 2005. Looking for others that have upgraded ITSM module and what they have done. Thanks Tim _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
