Thanks David, is there some way to disable this small window?



David Sanders wrote:
> 
> Hi Kevin
> 
> The small window that pops up is testing the browser to see that pop-ups
> are allowed.  If pop-ups are blocked you will get an error message and the
> mid-tier will not work correctly.
> 
> Regards
> 
> David Sanders
> 
> Remedy Solution Architect
> 
> Enterprise Service Suite @ Work
> 
> ==========================
> 
>  
> 
> tel +44 1494 468980
> 
> mobile +44 7710 377761
> 
> email  <mailto:[email protected]>
> [email protected]
> 
>  
> 
> web  <http://www.westoverconsulting.co.uk/>
> http://www.westoverconsulting.co.uk
> 
>  
> 
>   _____  
> 
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Kevin
> Sent: Friday, June 12, 2009 8:40 AM
> To: [email protected]
> Subject: some problem about the login page
> 
>  
> 
> HI, All
> 
>  
> 
> since ARS7.1, when the login page loaded, there is a small window opened
> and very soon disappeared, I viewed the History of my IE, and found that
> was the Blank.html files under the /midtier/resoures/../html/directory, I
> didnot find any usefull about this page, can I just remove it before my
> login, any ideals?
> 
>  
> 
> I have tried to delete or remove or rename it from the directory, and it
> seems didnot work. 
> 
>  
> 
>  
> 
>  
> 
>  
> 
>   _____  
> 
> Best Regards,
> 
> 金  恺 (Kevin Jin)
> 
> Professional Service Consultant
> BMC Software China
> Room 516, 5th Floor,159 Madang Road, Xintiandi,Shanghai 200021,China
> Tel. +8621-6135-7233
> Fax: +8621-6135-7232 
> 
> 
> _______________________________________________________________________________
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> 
> 

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