All, Also be prepared to "figure out" what the client does to the def file too.
It is my understanding that the API call(s) themselves do not necessary produce the final resultant def(or XML) file that the Admin Tool (and maybe DevStudio) end up writing to the file. Has anyone confirmed that the base API actually produces the same file? (With the obvious exception of the timestamp values.) Specifically I am concerned about Server references and other "special" things that are stored in the def file when exported from the BMC clients vs a home grown API program. Really I do not know why the AR Server does not have a "ready to go" copy of all of the objects cached on the ARS server. It just seems like any time any object changes. It should be able to write out the changed objects to the file system. (Or "cache" the def file so that when the user asks for "All" the can just transmit the file instead of reading the heck out of the DB for hours.) Like having a check box that says... "write to disk after any change" .. Maybe as part of the "Log" features of the Server. Say.. "Object Log". A kind of cross between the Filter "Log to file" action and the Object Import function. It just seems like it should take BMC about an hour to implement. Yea it is a special case. It will always be a special case when you want to do a complete backup of your system. (100% is always a special case.) Mind you it would take more effort to have each object separately stored so the AR Server does not need to re-read the DB for every export operation, but that should be possible too. Especially since the Server Group can only have one node be the "Admin node". ( The other nodes just have to have get the def's cached from that one node.) But I must be making it sound to simple. -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Wed, Jun 17, 2009 at 5:03 AM, Robert Molenda<[email protected]> wrote: > ** > If you're a coder - search the ARS List - I posted a java chunk that exports > the objects to a memory buffer, place simple code to do a 'fopen(),fwrite' > pass in there. Also very simple to run through the object list(s), to get > everything. > > What I feel internally is happening, instead of getting the objects in > smaller chunks they are building the entire list of objects to pass to the > function-call. > > compiled size of 50MB would be huge :) try something 10K :) > Robert Molenda <snip> >> > From: Action Request System discussion list(ARSList) >> > [mailto:[email protected]] On Behalf Of Guillaume Rheault >> > Sent: Monday, June 15, 2009 12:03 PM >> > To: [email protected] >> > Subject: Anybody able to export all ITSM 7.x definitions with DevStudio? >> > >> > ** >> > >> > This is very frustrating and something that I hoped it was going to be >> > addressed in DevStudio. >> > I cannot export all the ITSM 7.5 definitions with DevStudio in one >> > export operation. I cannot even export all the forms in one operation >> > with DevStudio, I get an out of memory error, that I attached. My PC >> > has 4 GBs of memory with 8 processors, so it's definitely not a >> > resource issue on my side, it's probably the DevStudio JRE that ran out >> > of memory. >> > >> > I really hate it not to be able to do a full definitions export in one >> > shot: >> > you have to split the export in multiple chunks, which makes the >> > management of the def files much harder, it more much more time >> > consuming because of you have to monitor the exports and initiate a >> > new one once the previous completed, etc. >> > >> > When is BMC going to fully address and correct this?? It seems to me >> > the backup of the application code at the application level is >> > ESSENTIAL. I was really hoping that DevStudio would fix this very >> > significant problem, but it it did not happen. How can you do >> > effective release management and application version control if you >> > cannot even efficiently and effectively export the definitions?? >> > >> > For what it's worth, we have ITSM 7.5.1, where the app server is >> > running on Windows 2003 and the database is remote, it's 10gR2 running >> > on Solaris 10. >> > My PC has Windows XP. >> > >> > Has anybody been successful in exporting all the defs of ITSM 7.5 in >> > one export operation? >> > >> > -Guillaume _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
