Dwayne,
Try running the installer in a "compatibility mode".
Right click on the *.exe and select properties:
Compatibility (tab)
--> check the "Run this program in compatibility mode for:" check box
then
--> Set the drop down to something that the version of the
installer might know.
(XP, Vista, Win2000 if you need to)
Just a guess, but I expect it will help.
Good luck in Beta/RC land.
--
Carey Matthew Black
BMC Remedy AR System Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
On Wed, Jun 17, 2009 at 9:08 AM, Dwayne Martin<[email protected]> wrote:
> Dear List,
>
> We are trying to install the Client User tool on Windows 7 PCs, and have run
> into two problems.
>
> When we try to install the 7.1 client we get, "Cannot determine operating
> system."
>
> When we try to install the 7.5 client it says, "You have 0 MB of space
> available on the current drive."
>
> If we check the available disk space we clearly have more than enuf.
>
> Any suggestions?
>
> Dwayne Martin
> James Madison University
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