Dwayne,

Try the 7.1 client.

The space issue is well, "a horse of a different color'. So to speak.
(AKA: I doubt that the "compatibility mode" would fix that.)

--
Carey Matthew Black
BMC Remedy AR System Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On Wed, Jun 17, 2009 at 11:41 AM, Dwayne Martin<[email protected]> wrote:
> Thanks, Carey.  But we still get "You have 0 MB of space. . ."
>
> Dwayne
>
> ---- Original message ----
>>Date: Wed, 17 Jun 2009 10:37:45 -0400
>>From: Carey Matthew Black <[email protected]>
>>Subject: Re: Installing Client User tool on Windows 7
>>To: [email protected]
>>
>>Dwayne,
>>
>>Try running the installer in a "compatibility mode".
>>
>>Right click on the *.exe and select properties:
>>Compatibility (tab)
>>  --> check the "Run this program in compatibility mode for:" check box
>>     then
>>   --> Set the drop down to something that the version of the
>>installer might know.
>>        (XP, Vista, Win2000 if you need to)
>>
>>Just a guess, but I expect it will help.
>>
>>Good luck in Beta/RC land.
>>--
>>Carey Matthew Black
>>BMC Remedy AR System Skilled Professional (RSP)
>>ARS = Action Request System(Remedy)
>>
>>Love, then teach
>>Solution = People + Process + Tools
>>Fast, Accurate, Cheap.... Pick two.
>>
>>
>>
>>On Wed, Jun 17, 2009 at 9:08 AM, Dwayne Martin<[email protected]> wrote:
>>> Dear List,
>>>
>>> We are trying to install the Client User tool on Windows 7 PCs, and have 
>>> run into two problems.
>>>
>>> When we try to install the 7.1 client we get, "Cannot determine operating 
>>> system."
>>>
>>> When we try to install the 7.5 client it says, "You have 0 MB of space 
>>> available on the current drive."
>>>
>>> If we check the available disk space we clearly have more than enuf.
>>>
>>> Any suggestions?
>>>
>>> Dwayne Martin
>>> James Madison University
>>
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