Carey, Thanks again!
We tried the 7.1 installer with Windows Vista and Service Pack 2 compatibility, and both worked. (Remember to check "Change for all users.") Dwayne ---- Original message ---- >Date: Wed, 17 Jun 2009 11:47:21 -0400 >From: Carey Matthew Black <black....@gmail.com> >Subject: Re: Installing Client User tool on Windows 7 >To: arslist@ARSLIST.ORG > >Dwayne, > >Try the 7.1 client. > >The space issue is well, "a horse of a different color'. So to speak. >(AKA: I doubt that the "compatibility mode" would fix that.) > >-- >Carey Matthew Black >BMC Remedy AR System Skilled Professional (RSP) >ARS = Action Request System(Remedy) > >Love, then teach >Solution = People + Process + Tools >Fast, Accurate, Cheap.... Pick two. > > > >On Wed, Jun 17, 2009 at 11:41 AM, Dwayne Martin<marti...@jmu.edu> wrote: >> Thanks, Carey. But we still get "You have 0 MB of space. . ." >> >> Dwayne >> >> ---- Original message ---- >>>Date: Wed, 17 Jun 2009 10:37:45 -0400 >>>From: Carey Matthew Black <black....@gmail.com> >>>Subject: Re: Installing Client User tool on Windows 7 >>>To: arslist@ARSLIST.ORG >>> >>>Dwayne, >>> >>>Try running the installer in a "compatibility mode". >>> >>>Right click on the *.exe and select properties: >>>Compatibility (tab) >>> --> check the "Run this program in compatibility mode for:" check box >>> then >>> --> Set the drop down to something that the version of the >>>installer might know. >>> (XP, Vista, Win2000 if you need to) >>> >>>Just a guess, but I expect it will help. >>> >>>Good luck in Beta/RC land. >>>-- >>>Carey Matthew Black >>>BMC Remedy AR System Skilled Professional (RSP) >>>ARS = Action Request System(Remedy) >>> >>>Love, then teach >>>Solution = People + Process + Tools >>>Fast, Accurate, Cheap.... Pick two. >>> >>> >>> >>>On Wed, Jun 17, 2009 at 9:08 AM, Dwayne Martin<marti...@jmu.edu> wrote: >>>> Dear List, >>>> >>>> We are trying to install the Client User tool on Windows 7 PCs, and have >>>> run into two problems. >>>> >>>> When we try to install the 7.1 client we get, "Cannot determine operating >>>> system." >>>> >>>> When we try to install the 7.5 client it says, "You have 0 MB of space >>>> available on the current drive." >>>> >>>> If we check the available disk space we clearly have more than enuf. >>>> >>>> Any suggestions? >>>> >>>> Dwayne Martin >>>> James Madison University >>> >>>_______________________________________________________________________________ >>>UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" >> > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
