Hi all!, Anybody knows if is there a bug between the status of SRM and Helpdesk. I mean, when we update Incident status, sometimes, the status of the request related to that incident does'n change.
I'm looking forward in BMC site, but I can't find something. Thank you very much. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
