Much appreciated. I sent another email out saying we got it fixed. I don't know why a bad AL guide would cause this problem, but I know it does!
Jack Covert Corporate IT Remedy Support Team Remedy Support Team Home Page http://collaborate.mckesson.com/sites/esm/remedy Remedy FAQ Sessions on Thursdays @ 10:30 AM PT Details on Remedy Support Team Home Page -----Original Message----- From: patrick zandi [mailto:[email protected]] Sent: Friday, June 19, 2009 9:21 PM To: [email protected] Subject: Re: 911 - Error generating application list field content. (ARERR 1900) --000e0cd518ec677ca1046cbff73f Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit just a few quick ideas, 1. bounce the server 2. arerror.log 3. what has changed? 4. did you use migrator, or another tool recently, can you fall back using the back of the migration. 5. tnsping if using oracle . is that all clean and clear. 6. did someone change the env settings. 7. did someone upgrade java 8. if on unix do a last, and see who was on the box, and then get a bright light, and some tape, and find out what the spy did. I have not seen the issue, but at least you know someone heard the call .... On Fri, Jun 19, 2009 at 8:52 PM, Covert, Jack <[email protected]>wrote: > ** > > Hi guys, I hope somebody has seen this already. We started getting the > above error generated for all of our users, both mid-tier and thick client. > No changes to the home page form have happened. BMC Support is WORTHLESS on > this and we have a major outage. Anybody seen this?? THANKS! > > Jack Covert****** > > *Corporate IT* > > *****Remedy Support Team* > > *****Remedy Support Team Home Page* > > *****http://collaborate.mckesson.com/sites/esm/remedy* > > ***Remedy FAQ Sessions on Thursdays @ 10:30 AM PT* > > ***Details on Remedy Support Team Home Page* > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ -- Patrick Zandi ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" --000e0cd518ec677ca1046cbff73f Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable ** just a few quick ideas,<br>1. bounce the server <br>2. arerror.log<br>3. wh= at has changed?<br>4. did you use migrator, or another tool recently,=A0 ca= n you fall back using the back of the migration.<br>5. tnsping if using ora= cle . is that all clean and clear.<br> 6. did someone change the env settings.<br>7. did someone upgrade java<br>8= . if on unix do a last, and see who was on the box, and then get a bright l= ight, and some tape, and find out what the spy did.<br><br>I have not seen = the issue, but at least you know someone heard the call .... <br> <br><div class=3D"gmail_quote">On Fri, Jun 19, 2009 at 8:52 PM, Covert, Jac= k <span dir=3D"ltr"><<a href=3D"mailto:[email protected]";>Jack.Co= [email protected]</a>></span> wrote:<br><blockquote class=3D"gmail_quote= " style=3D"border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0= .8ex; padding-left: 1ex;"> ** <div> <p dir=3D"ltr"><span lang=3D"en-us"></span><span lang=3D"en-us"><font size= =3D"2" face=3D"Arial">Hi guys, I hope somebody has seen this already.=A0 We= started getting the above error generated for all of our users, both mid-t= ier and thick client.=A0 No changes to the home page form have happened.=A0= BMC Support is WORTHLESS on this and we have a major outage.</font></span>= <span lang=3D"en-us"></span><span lang=3D"en-us">=A0<font size=3D"2" face= =3D"Arial"> Anybody seen this??=A0 THANKS!</font></span><span lang=3D"en-us= "></span><span lang=3D"en-us"></span></p> <p dir=3D"ltr"><span lang=3D"en-us"></span><span lang=3D"en-us"></span><spa= n lang=3D"en-us"></span><a name=3D"121fb2788b3044c1_"><span lang=3D"en-us">= <font size=3D"2" face=3D"Arial">Jack Covert</font></span></a><span lang=3D"= en-us"><b><i></i></b></span><span lang=3D"en-us"><b><i></i></b></span><b><i= ><span lang=3D"en-us"></span></i></b></p> <p dir=3D"ltr"><b><i><span lang=3D"en-us"><font color=3D"#000080" size=3D"2= " face=3D"Arial">Corporate IT</font></span></i></b><span lang=3D"en-us"></s= pan><span lang=3D"en-us"></span></p> <p dir=3D"ltr"><span lang=3D"en-us"><b><i></i></b></span><span lang=3D"en-u= s"><b><i></i></b></span><b><i><span lang=3D"en-us"><font color=3D"#000080" = size=3D"2" face=3D"Arial">Remedy Support Team</font></span></i></b><span la= ng=3D"en-us"></span><span lang=3D"en-us"><br> </span></p> <p dir=3D"ltr"><span lang=3D"en-us"><b><i></i></b></span><span lang=3D"en-u= s"><b><i></i></b></span><b><i><span lang=3D"en-us"><font color=3D"#000080" = size=3D"2">Remedy Support Team Home Page</font></span></i></b><span lang=3D= "en-us"></span><span lang=3D"en-us"></span></p> <p dir=3D"ltr"><span lang=3D"en-us"><b><i></i></b></span><span lang=3D"en-u= s"><b><i></i></b></span><b><i><span lang=3D"en-us"><font size=3D"2" face=3D= "Arial"><a href=3D"http://collaborate.mckesson.com/sites/esm/remedy"; target= =3D"_blank">http://collaborate.mckesson.com/sites/esm/remedy</a></font>< /sp= an></i></b><span lang=3D"en-us"></span><span lang=3D"en-us"><br> </span></p> <p dir=3D"ltr"><span lang=3D"en-us"><b></b></span><b><span lang=3D"en-us"><= font color=3D"#008000" face=3D"Arial">Remedy FAQ Sessions on Thursdays @ 10= :30 AM PT</font></span></b><span lang=3D"en-us"></span><span lang=3D"en-us"= ></span></p> <p dir=3D"ltr"><span lang=3D"en-us"><b></b></span><b><span lang=3D"en-us"><= font color=3D"#008000" face=3D"Arial">Details on Remedy Support Team Home P= age</font></span></b><span lang=3D"en-us"></span><span lang=3D"en-us"></spa= n></p> <p dir=3D"ltr"><span lang=3D"en-us"></span></p> </div> _Platinum Sponsor: <a href=3D"mailto:[email protected]"; target=3D"_b= lank">[email protected]</a> ARSlist: "Where the Answers Are&quo= t;_</blockquote></div><br><br clear=3D"all"><br>-- <br>Patrick Zandi<br> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ --000e0cd518ec677ca1046cbff73f-- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
