Your license file will be automatically converted to the new licensing model in AR System 7.1.00 when you do your upgrade. You do not need to purge your license keys unless - as mentioned - you are changing hardware or NIC. Perhaps your sister company is moving to new servers as part of the upgrade, which is why they are purging...
-David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [[email protected]] On Behalf Of Feliciano, Ferdinand, A (Rocky) [[email protected]] Sent: Friday, June 26, 2009 6:30 AM To: [email protected] Subject: Re: license keys for 7.1 ** If you upgrade your hardware or changed your NIC then you need to purge. License keys are tied to the servers NIC. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jason Tricky Sent: Friday, June 26, 2009 6:26 AM To: [email protected] Subject: license keys for 7.1 ** We are upgrading from 6.3 to 7.1 and just wanted to know if we need to purge our 6.3 license keys. I have upgraded our DEV servers from 6.3 to 7.1 and I didn't have to do anything about license keys but our sister company who is also doing the same upgrade is telling us that we have to purge the license keys everytime we upgrade Remedy. Is that a correct statement? _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ ________________________________ NOTICE: This e-mail (and any attachments) may contain PRIVILEGED OR CONFIDENTIAL information and is intended only for the use of the specific individual(s) to whom it is addressed. It may contain information that is privileged and confidential under state and federal law. This information may be used or disclosed only in accordance with law, and you may be subject to penalties under law for improper use or further disclosure of the information in this e-mail and its attachments. If you have received this e-mail in error, please immediately notify the person named above by reply e-mail, and then delete the original e-mail. Thank you. _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

