Hi all, I am trying to setup an instance of Remedy that is a copy of
the production. I copied the file system and had the oracle database
copied as well, and then made changes as necessary, but I hit a wall.

unfortunately, the aradmin password was changed in the copied
database. When the new instance of Remedy starts and tries to connect
to the copied database, it of course tries to use the aradmin password
from production and it fails to connect. I don't know the password for
aradmin user in production database (don't ask).

How can I tell Remedy, when it's not running, to use a certain
password for aradmin? I thought the password was encrypted in ar.conf,
but I don't see it there. Not that it would help, because it would be
in encrypted form. Where does Remedy store aradmin password? Can't be
in the database.

Other than doing an "upgrade" install of AR Server on the copied
instance, what option do I have?

I hesitate to change the password in prod and then copy
ar.conf...because I suspect that some external stuff may be tapping
into the database there using aradmin account.

TIA.

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