Ray, There use to be a way to start up the arserver and have it reset the aradmin password (yes its on the Database), however, you should contact BMC/Remedy support for that.
Howard On Thu, Jul 2, 2009 at 1:10 PM, Ray T. <[email protected]> wrote: > Hi all, I am trying to setup an instance of Remedy that is a copy of > the production. I copied the file system and had the oracle database > copied as well, and then made changes as necessary, but I hit a wall. > > unfortunately, the aradmin password was changed in the copied > database. When the new instance of Remedy starts and tries to connect > to the copied database, it of course tries to use the aradmin password > from production and it fails to connect. I don't know the password for > aradmin user in production database (don't ask). > > How can I tell Remedy, when it's not running, to use a certain > password for aradmin? I thought the password was encrypted in ar.conf, > but I don't see it there. Not that it would help, because it would be > in encrypted form. Where does Remedy store aradmin password? Can't be > in the database. > > Other than doing an "upgrade" install of AR Server on the copied > instance, what option do I have? > > I hesitate to change the password in prod and then copy > ar.conf...because I suspect that some external stuff may be tapping > into the database there using aradmin account. > > TIA. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > "Where the Answers Are" > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [email protected] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
