The problem is with the fact that the titles in the .csv file are the labels 
and not the actual database names of the fields on AP:Process Definition. So, 
auto-map is not possible. First, you must create a mapping file using the Java 
Import tool UI. There also you will have to do manual mapping of fields. Then 
import using that mapping file.

If the data file is arx, then import would be possible even without mapping 
file, since arx file contains the field-ids also.



Regards,
________________________________

Rahul Maheshwari
Jr. Product Developer
ARS Platform Development
BMC Software
Phone: +91.020.3987.5229
 
Tower A, 8-S, G-02
ICC Tech Park
Senapati Bapat Road 
Pune, Maharashtra
India - 411016

BMC Software    

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of RKVKRKVK
Sent: Tuesday, July 07, 2009 12:57 PM
To: [email protected]
Subject: getting error while importing the data using BMC Remedy Import Tool

Hi,

When i try to import data (AR Server Data, AP:Process Definition) from one
server to another server, I am getting the following error.

This is my original data which is imported from Test Machine (ProcessDef.csv
file).

"Process*","Form*","Type*","Status*","Can Reassign?","Approval Success*","If
Multiple Approvers*","Allow Ad Hoc Next Approver?*","Validate
Approvers?*","Require Password?*","Created By*"
"test","AAA:TST:TWO","Ad Hoc","Active","Yes","No More Approvers","Allow Only
One Approver","No one","No","No","Demo"

when i try to import the data, using BMC Remedy Import Tool, i am getting
the following error.

INFO - Error importing record 1: ERROR (104): Field/Value list item is empty
"test","AAA:TST:TWO","Ad Hoc","Active","Yes","No More Approvers","Allow Only
One Approver","No one","No","No","Demo"
INFO - Import Completed. 0 records were imported to AP:Process Definition; 1
Records were not.

can anyone give me the solution for the above problem.


Best Regards,
Krishna B
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