We have attempted to distribute this twice before--with no success. Hope third time is a charm/ TIME SENSITIVE search
We have a new opportunity for s Remedy Engineer in Boulder, Colorado. This is W-2 with Benefits ($130,000 AND HIGHER) MUST BE US Citizen with active DoD Clearance: If interested please rush resume. If not for you, I would appreciate any referrals you can make. Thank you. Systems Engineer with BMC Remedy ITSM Suite 7.1. Boulder, CO US CITIZEN with DoD SECRET Clearance Required Job Description: Remedy Systems Engineer Requirement • 5 plus years experience in installing, maintaining and managing Remedy applications on AIX, UNIX or LINUX. • Requires familiarity with BMC Remedy products including Configuration Management (CMDB), IT Service Management (ITSM) Suite including Analytics, Mid-tier, Remedy Knowledge Management, Change Management, Problem Management, Flashboards, Migrator, Service Desk (Incident Management), AR System, Service Level Management (SLM), and Service Request Management. Responsibilities • Analyze customer's needs to determine the technical solutions that will best meet those needs, including gathering and reviewing detailed technical requirements. • Design the overall architecture of unique tools solutions for customers and integrating all of the unique requirements into one comprehensive solution. • Develop detailed specifications necessary to achieve the desired technical solution, including architectural details, coding and scripting the tools to be used. • Develop, maintain & support Remedy customizations to improve service delivery, customer needs or productivity improvements • Install, configure, integrate (with DB2 and Tivoli software), and support BMC Remedy ITSM Suite 7.1. Desired Experience: At least 5+ years of experience related to technologies listed in Skills listed below Technical Skills: • Perform infrastructure planning and package implementation including hardware sizing and capacity planning. > Perform installation of Remedy software, upgrades and patches. • Customize Remedy applications when out-of-the-box solutions are not adequate. • Analyze and evaluate enhancement requests and Remedy application capabilities to minimize customization where possible. • Troubleshoot and resolve BMC Remedy applications issues including root cause analysis. • Integrate Remedy with Enterprise tools and proactively monitor Remedy applications. • Perform risk identification, assessment, remediation, and performance tuning. • Remedy out-of-box configuration and implementation. • Solid understanding of relational databases such as Oracle and SQL Server. • Developing/implementing forms, web forms, active links, filters, escalations, dashboards, menus, guides, data-driven menus/workflow, reporting, and other related components. • Coordination and planning development projects including estimating effort and determining schedules. • Infrastructure planning around package implementation to include hardware sizing, configuration, customization and deployment. • ITIL Foundation certification (required within 60 days of start) Non-Technical Skills: • Excellent teamwork skills; written and oral communication skills. • Excellent formal documentation skills Work environment: Work as part of an integrated team onsite at the client’s Boulder, CO campus providing operational support in a 24 x 7 x 365 day a year environment. Weekend and night support may be required. (Will require passing addition background investigation for DHS) Sincerely, Jeffrey Glaser VP IT Resource Recruiting NewGen Technologies 703-729-3382 (o) 703-597-7167 (c) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
