1. Copy the table field from SRM:AppInstanceBridge onto your destination form. 2. Loop the table field and set the values on to the destination fields.
Thanks Mahesh On Thu, Jul 9, 2009 at 10:46 AM, Tami Palacky <tpala...@gmail.com> wrote: > i have been trying to come up with a way to capture the mapped data > that is entered in the service request definition questions selected > in the question details section of the service request. i have > located 2 forms where the information is sent to and stored, > SRM:AppInstanceBridge and the SRD:MultipleQuestionResponse forms. > i have determined that the SRD:MultipleQuestionResponse form contains > the information and is sent to the SRM:AppInstanceBridge form (in a > table field) with which i believe uses the Instance ID field to > identify the records are related to the same request. > there are filters and CAI events that process this data, but i am not > familiar with them and support has been less that helpful, as usual, > referring me to the documentation that i have already read several > times. > if anyone has knowledge of how i can utilize this information, send it > to another form or something, please let me know. with the way SRM is > currently set up, there is no way to report or audit this information. > > environment : > ARS & ITSM 7.1 patch 6 > SRM 2.2 patch 2 > Oracle DB > > thank you > > Tami Palacky > Remedy Developer > Dev Technology > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: > "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
