Unless you are on Windows, CMDB 2.1 is not supported with AR System 7.5.00 because AR System 7.5.00 server is a 64-bit executable on UNIX and Linux. Please see the following documents:
16-Jul-2008 (Statement of Direction) BMC Atrium CMDB on UNIX and Linux: Expected 64-bit roadmap and interoperability with AR System PDF<http://documents.bmc.com/products/documents/34/60/93460/93460.pdf> http://media.cms.bmc.com/documents/AR_System_7_5_00_Compatibility_Matrix_v1021.pdf -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [[email protected]] On Behalf Of 권민석 [[email protected]] Sent: Monday, July 13, 2009 6:21 PM To: [email protected] Subject: AR7.5 Upgrade Guide ** I use AR7.1 + Mid-Tier 7.1+ ITSM Suite 7.0.3 + CMDB 2.1 I plan to upgrade AR Server, Mid-Tier 7.1, AR Email Engine,AR Flashboard from 7.1 version to 7.5 to resolve some issues. Is anyone who upgraded like this to use AR7.5 + ITSM Suite 7.0.3 + CMDB 2.1? Please Know me whether other issue happens or not. And I want to know any directions(H/W including OS, S/W, WAS etc) to perform best for this configuration. I need actual guide for performance maximization. If Who has a experience for this , please know me . thanks. _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_
