I need to start archiving old tickets from my HPD:HelpDesk form. I've used the built in archive for the ar system email messages form which works well but I find it hard to search for old tickets because how it bunches the fields together.
So I'm wondering if I should use it for my HPD:HelpDesk form but would like some tips or maybe alternatives to using the built in archive feature? Thanks Steve Server - Intel/Windows 2003 Database: Sun/Oracle 10.1.0.4.0 - 64i AR Server version and patch - 6.03.00 Patch 024 ITSM HelpDesk: 6.03.00 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
