If I could piggyback on this question a bit (since I think the answer to my question is probably very closely related to the answer for Kevin's question), does anyone know what would be required in order to include a new (custom) record type in the table on the overview console? It looks like there is a plugin (ardbcQuery) that retrieves the data for this table, but I don't know if the plugin is written specifically for this form, or if there is configuration data that tells it what to retrieve for this form.
Thanks, Lyle From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Begosh, Kevin Sent: Thursday, July 16, 2009 12:16 PM To: [email protected] Subject: Overview Console ** I am trying to add a column to the overview console table and it does not appear to be working. I added the column but no data is coming in. Has anyone ever added columns to that table. The table called Assigned Work I am trying to add the fields Assignee Group, and Assignee I am on windows 2003 server, SQL 2005 DB, AR System 7.1 patch 2, and AR Applications 7.02 patch 5 Kevin Begosh, RSP Remedy Development ACE-IT IS&GS Defense 301-791-3540 Phone 410-422-3623 Cell [email protected] _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

