You can call an external web service from ARS through Filters. Create a filter then choose Set Fields as an Action. From there select WEB SERVICE from the "Read Value to Field From" selection box. There is a good deal of documentaiton on this as well.
On Wed, Jul 22, 2009 at 3:56 PM, Atul Vohra <[email protected]>wrote: > Use filter to consume the external web service. > > > > > -----Original Message----- > From: "Agency Enterprise Help Desk" [[email protected]] > Date: 07/22/2009 08:52 AM > To: [email protected] > Subject: Re: Web Services question > > ** I am new to web services and have a question. > We have a vendor who has a different Help Desk application and wants us to > send data from our HPD:HelpDesk form to their server through a web service. > After reading the documentation I see that Remedy can consume and publish > web services but I do not see a way for remedy to send data to an external > web service. > Does this have to be accomplished outside of remedy like through .net, or > java? > Any help or guidance would be appreciated. > > Environment: > > Windows 2003 server > SQL2000 > Remedy server 7.1 patch 3 > ITSM 6.0 > > > Thanks, > Joelie J Dudley | Application Developer 3 > PA Office of Administration > Bureau of IT Services & Solutions > 555 Walnut Street, 7th Floor | Harrisburg, PA 17101 > Phone: 717.772.8143 | Fax: 717.772.8121 > E-mail: [email protected] > www.oa.state.pa.us > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
