Hello Readers, Consume an external WS. Use the external WS to sent de ID generated when a new ticket is created in the "HPD:HelpDesk". The external WS will generate an event that consume an WS build on HPD:HelpDesk with the new ID.
Daniel ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Agency Enterprise Help Desk Sent: Wednesday, July 22, 2009 3:43 PM To: [email protected] Subject: Web Services question ** I am new to web services and have a question. We have a vendor who has a different Help Desk application and wants us to send data from our HPD:HelpDesk form to their server through a web service. After reading the documentation I see that Remedy can consume and publish web services but I do not see a way for remedy to send data to an external web service. Does this have to be accomplished outside of remedy like through .net, or java? Any help or guidance would be appreciated. Environment: Windows 2003 server SQL2000 Remedy server 7.1 patch 3 ITSM 6.0 Thanks, Joelie J Dudley | Application Developer 3 PA Office of Administration Bureau of IT Services & Solutions 555 Walnut Street, 7th Floor | Harrisburg, PA 17101 Phone: 717.772.8143 | Fax: 717.772.8121 E-mail: [email protected] www.oa.state.pa.us<http://www.oa.state.pa.us/> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ *****DISCLAIMER***** The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Orange Romania S.A. is neither liable for the proper, complete transmission of the information contained in this communication nor any delay in its receipt. *****END OF DISCLAIMER***** _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
