Since you mentioned the preference server, these are the first two
places I would look.

1) From User, check "tools\options\display" to be sure they have not
changed the font for a field or two.  (I have had users do this).

2) From the form AR System User Preference, check that the user does not
values on the display tab or if you are using values on this page, that
they have the same values as everyone else.  Twice, I have ended up with
values in those normally blank fields (blank for us, anyway).

Harry Wilson

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Thad K Esser
Sent: Wednesday, July 29, 2009 09:38
To: arslist@ARSLIST.ORG
Subject: Re: User sees unaligned fields

I've also seen this issue caused by the user having their Windows DPI
settings set to Large Size.

>From the user's desktop, single-right-click on any blank spot.
Single-left-click on Properties
Single-left-click on Settings
Single-left-click on Advanced
Single-left-click on General tab
If the DPI Settings isn't "Normal Size (96 DPI)" change it to Normal
size.

You'll probably have to reboot.

Thad Esser
Remedy Developer
"Did you ever wonder why we had to run for shelter when the promise of a
brave new world unfurled beneath a clear blue sky?" - Pink Floyd


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**
Be sure to check the view of the form the user is referencing (tools,
options, advanced - Default Form view) You can also wack the arf and arv
Doug

From: Action Request System discussion list(ARSList) [
mailto:arsl...@arslist.org] On Behalf Of Trond Valen
Sent: Wednesday, July 29, 2009 8:13 AM
To: arslist@ARSLIST.ORG
Subject: User sees unaligned fields

**
Hi

I have a user who sees fields as unaligned in User tool (with preference
serevr), but they are aligned in Admin tool. Does anyone know how this
can be? He has logged in and out ...

-Trond
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