Christie,
Actually I think that the setting that Leonard was talking about is a
view property. (not a form property)
Go here:
Login to the Admin tool
Open the form of interest.
Form(menu)--> Managed Views (This is a list of all views on the form.)
Then for each view select the view in the list and click the
"Properties..." button.
If you know which view the user is using then you only really
have to change that one view.
You should now see the "View Properties" dialog for that view
of the form.
Goto the "Menu Access" tab.
Verify that the "Saved Searches" is checked.
Note: this setting is not in v6.3, but is on v7.1. So it
should be there for you.
HTH.
--
Carey Matthew Black
BMC Remedy AR System Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
On Wed, Jul 29, 2009 at 3:58 PM, Pargeter, Christie :CO
IS<[email protected]> wrote:
> **
> The form has Public view access and field 1 has Assignee & Submitter read
> access. Looks like the other fields have submitter change access.
> ________________________________
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Leonard Neely - FOJ
> Sent: Wednesday, July 29, 2009 12:05 PM
> To: [email protected]
> Subject: Re: Saved Searches on Mid Tier
>
> **
>
> Hi Christi,
>
>
>
> You may need to enable the option(s) on the form properties from within the
> Admin Tool.
>
>
>
>
>
> Leonard Neely
>
> Column Technologies, Inc.
>
>
>
>
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Pargeter, Christie :CO IS
> Sent: Wednesday, July 29, 2009 11:41 AM
> To: [email protected]
> Subject: Saved Searches on Mid Tier
>
>
>
> **
>
> Hi All - I am trying to save a search on my Mid Tier client but the Searches
> button is not displaying.
>
>
>
> On my mid tier config screen I have my ARS server in the Preference
> Server(s), Data Visualization Module Server(s), Homepage Server, &
> Authentication Server. They all say the same server name. I have verified
> that the AR System Searches Preference is installed.
>
>
>
> What else do I need to do to make this button show up?
>
>
>
> Thanks
>
>
>
> ARS/Midtier 7.1 p 6
>
> IIS / Tomcat
>
> Windows
>
> ITSM 7.0.3 p 9
>
> ________________________________
>
> Christie Pargeter
> Legacy Health
>
> IS - Programming
>
> SR Technical Analyst
>
> [email protected]
>
> 1120 Building
>
> tel: 503-415-5149
>
>
>
> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers
> Are"_
>
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