You might also want to try deleting the form cache on the users PC. Usually located under ARSystem/Home folder - you'll find a bunch of subfolders with names corresponding to the forms the user has viewed.
Regards, Rosemary On Thu, Aug 13, 2009 at 9:10 AM, Shyam Attavar <[email protected]>wrote: > Jason, > > Check the users' display properties --> settings --> advanced button and on > the general tab, the fonts > are set to Normal size (96 DPI). Many times this has been the cause of the > forms being stretched out. > > HTH, > -- > Shyam > > "Jason Tricky" <[email protected]> wrote in message > news:<[email protected]>... > I have a user that when he logs in to Remedy using User tool(7.1 patch 007) > he would need to use the scroll on the bottom to see the whole form. But > if > the user login to another PC with the same version of the user tool, the > display looks normal and can see the whole form without scrolling. It > seems > like the user tool on his machine is messed up... I have uninstalled the > user tool and reinstalled it but the display is still messed up. Is there > a > setting somewhere where I can fix this? Please help thanks. > > Jason > > > > ---------- > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
