I ended up rebuilding the PC. Thanks for those who replied. Thanks, Jason
--- On Wed, 8/12/09, Rosemary <[email protected]> wrote: From: Rosemary <[email protected]> Subject: Re: Form looks stretched or not displaying properly To: [email protected] Date: Wednesday, August 12, 2009, 4:43 PM ** You might also want to try deleting the form cache on the users PC. Usually located under ARSystem/Home folder - you'll find a bunch of subfolders with names corresponding to the forms the user has viewed. Regards, Rosemary On Thu, Aug 13, 2009 at 9:10 AM, Shyam Attavar <[email protected]> wrote: Jason, Check the users' display properties --> settings --> advanced button and on the general tab, the fonts are set to Normal size (96 DPI). Many times this has been the cause of the forms being stretched out. HTH, -- Shyam "Jason Tricky" <[email protected]> wrote in message news:<[email protected]>... I have a user that when he logs in to Remedy using User tool(7.1 patch 007) he would need to use the scroll on the bottom to see the whole form. But if the user login to another PC with the same version of the user tool, the display looks normal and can see the whole form without scrolling. It seems like the user tool on his machine is messed up... I have uninstalled the user tool and reinstalled it but the display is still messed up. Is there a setting somewhere where I can fix this? Please help thanks. Jason ---------- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
