Dear ARSListers -
This is a reminder of our upcoming Washington D.C. Area Remedy Users Group (WARUG) meeting on Friday 21 Aug 2009 again at the Booz Allen Hamilton auditorium in Mclean VA (8283 Greensboro Drive, Mclean, VA 22102). The agenda is as follows: 9:00 - 9:15 Betina Lose, WARUG Chairperson, Welcome 9:15 - 10:00 Abbas Haider Ali, Alarm Point, "Using AlarmPoint Alert Management w/Remedy ARS" 10:00 - 10:15 Break 10:15 - 11:00 Quentin Mackey, Column Technologies,"ITSM 7.5 - Implementation Lessons Learned" 11:00 - 11:45 Lenny Warren, RMI Solutions, "ARS 7.x Best Practice Troubleshooting Techniques for Serivce Desk Staff" 11:45 - 12:00 Betina Lose, Meeting Close There is no formal membership sign up, but you will need to RSVP to me in order to get on BAH's security access list. Please send me email ([email protected]) by Tues 18 August if you think you will attend and you will be provided a conference badge at the meeting with proper photo ID. WARUG meetings are for anyone interested in the BMC Remedy products and related tools. Please also visit www.warug.org for detailed information about WARUG and a list of past meeting topics. We look forward to seeing you on 21 August! (Also, please note that our subsequent meeting will be on Friday 23 October 2009 again at the BAH auditorium.) --BL ____________________________________________________ Betina Lose, President/Software Engineer Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0) Certified ITIL V3 Foundation Bleeding Edge Technologies, LLC 18411 Kingsmill Street Leesburg, VA 20176 Chairperson, WARUG www.warug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
