Todd, Since you can predict when the error will happen, I would suggest that you turn on API and SQL logs when you expect the problem will happen. You may be able to determine what the Email Engine is trying to do by watching the API command and the resulting Database statements that are sent. (maybe)
Hope that helps. -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Thu, Aug 13, 2009 at 4:04 PM, Arner, Todd<[email protected]> wrote: > ** > > Hello Everyone, > We have been getting two error in the AREmail stderr.log. (see sample below > of errors) This has been happening for some time now. The errors occur > every 30 min. We have not any trouble with the email engine functioning, > mail is going out fine. I had checked with our support several months back > but they could not determine the cause. Since it is still occurring, I > thought I'd check with the list to see if anyone else has experienced this > or has suggestions on how to fix. > > SQL 2005 > ARS 7.1 patch 4 > Email engine 7.1 patch 4 > JRE 1.6.0_04 > > Sample Log > > Aug 13, 2009 2:13:04 PM com.bmc.arsys.emaildaemon.LoggingModule doWork > SEVERE: Data types are not appropriate for relational operation > Aug 13, 2009 2:13:04 PM com.bmc.arsys.emaildaemon.LoggingModule doWork > SEVERE: Field ID is not related to this form 6 > Aug 13, 2009 2:43:04 PM com.bmc.arsys.emaildaemon.LoggingModule doWork > SEVERE: Data types are not appropriate for relational operation > Aug 13, 2009 2:43:04 PM com.bmc.arsys.emaildaemon.LoggingModule doWork > SEVERE: Field ID is not related to this form 6 > > Thanks, > Todd Arner _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
