Thanks David , I will test this solution and update all of regarding the performance
any advice regarding the Mid-Tier Hardware ? On Mon, Aug 17, 2009 at 7:00 PM, Doug Blair <[email protected]> wrote: > ** David, > This is brilliant! WHY didn't I think of this before? I've always been > working under the assumption that mid-tiers are on the same box or very > close to the Remedy application server, but there really isn't a reason why > you couldn't set up several mid-tiers in distant cities, is there? > > The text in the ticket fields still has to come from the arserver, of > course, but the workflow, trim, images and such would all be cached on the > mid-tiers once the first client has connected. > > The fact that I didn't think of this un til you brought it up is just > another GREAT example of why the ARSLIST is so important, particularly to > those of us who are working in smaller shops or isolated conditions. Thank > you for reading and posting as much as you do! > > One small contribution on the remote client bandwidth point: you can turn > on compression in your web server, and that will reduce the > mid-tier-to-client-browser bandwidth a bit. This is automatic if the web > server is IIS, and you need to just add a couple of lines to the web.xml > configuration file for tomcat. Search "Web compression for Remedy mid-tier" > in the ARSLIST archives. > > Doug Blair > > > On Aug 14, 2009, at 2:17 PM, Easter, David wrote: > > ** Another solution is to install a Mid-Tier in Egypt close to the > users. This will cut down on traffic across the WAN between Egypt and > Germany. Your Egypt users can then use the web client to access the > mid-tier locally and only the Mid-Tier itself would be communicating back to > the server in Germany. > > > -David J. Easter > Sr. Product Manager, Solution Strategy and Development > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > *From:* Action Request System discussion list(ARSList) [ > mailto:[email protected] <[email protected]>] *On Behalf Of *Shyam > Attavar > *Sent:* Friday, August 14, 2009 12:08 PM > *To:* [email protected] > *Subject:* Re: Remedy Client Bandwidth Requirements > > ** > Another thing to consider is possibly logging into a remote desktop in > Germany and using the client there. I have seen it work on Citrix & Windows > Terminal Server instances. > > HTH, > -- > Shyam > > ------------------------------ > *From:* Joe DeSouza <[email protected]> > *To:* [email protected] > *Sent:* Friday, August 14, 2009 10:26:22 AM > *Subject:* Re: Remedy Client Bandwidth Requirements > > ** > Ramy, > > Over a VPN, you are bound to experience a certain level of latency. You > will never experience even a close to being on the network experience, > especially with the Admin / Developer client.. > > Just make sure the VPN client is not using a dial up connection. That > would really suck. > > I use a regular DSL connection when working from home or > remotely with the standard DSL speeds offered by providers like Comcast or > CableVision. This gives me a fairly good room to work comfortably without > having to scratch my head or loosing my hair while I wait for the system to > accept my transaction be it on the user client or the developer or admin > client.. > > I currently have a download speed of 6 MBPS and upload speed of 1 MBPS on > my DSL connection and I have hooked my modem to a wireless router that > supports upto 54 MBPS (I know thats old but it works for me). > > I would avoid using wireless internet cards... Had friends and colleagues > who used it and they don't have nearly as good an experience with them. > > Hope this helps.. > > Joe > > ------------------------------ > *From:* Ramy S. Ayoub <[email protected]> > *To:* [email protected] > *Sent:* Friday, August 14, 2009 7:47:11 AM > *Subject:* Remedy Client Bandwidth Requirements > > ** > HI list** > > Kindly we are working in a project that is using Remedy application, where > the Remedy client users (60 concurrent users) are located in Egypt and the > Remedy server is located Germany. Client access is going to be through VPN > client over the ON network. > > Kindly advise with the required network bandwidth to be available for the > remedy client in order to access the remedy server with no issue to in the > network bandwidth. > > Regards, > Ramy Ayoub > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > > > > Doug > > -- > Doug Blair > [email protected] > +1 224-558-5462 > > 200 North Arlington Heights Road > Arlington Heights, Illinois 60004 > > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
