Does the user's name perhaps contain a character that Remedy can't read? For example, if you have installed the English language pack, but not the Japanese language pack, and the user has a Japanese character in his or her name, an error of this sort might occur.
Jennifer Meyer Remedy Technical Support Specialist State of North Carolina Office of Information Technology Services Service Delivery Division ITSM & ITAM Services Office: 919-754-6543 ITS Service Desk: 919-754-6000 [email protected]<mailto:[email protected]> http://its.state.nc.us<http://its.state.nc.us/> E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Opela, Gary L CTR USAF AFMC 72 CS/SCBAH Sent: Monday, August 24, 2009 11:48 AM To: [email protected] Subject: Weird Unicode error in remedy when querying AD via the LDAP and a vendor form ARERR [9062] Error encountered during string conversion from Unicode : string ;yêÇÕáB¬b Ûã=·Ø Remedy 6.3 (no patch) Windows/Sql Server Has anyone seen the above error message when querying AD? Is there a fix that doesn't involve patching? It only happens on some accounts, but on those accounts that it happens, it happens every time for those accounts. Thanks, Gary Opela, Jr. Sr. Remedy Engineer Avaya Phone Admin RSP Cert, Sec+ 405 739 7006 x30043 _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
