I have several customers running 7.5 on VMWare in production.
On Tue, 25 Aug 2009 11:22:59 -0700, Covert, Jack wrote > Thanks everybody, I feel more comfortable now... > > Jack Covert > > Corporate IT > Remedy Support Team > > Remedy Support Team Home Page > http://collaborate.mckesson.com/sites/esm/remedy > > Remedy Q&A Sessions on Thursdays @ 10:30 AM PT > Details on Remedy Support Team Home Page > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Easter, David > Sent: Tuesday, August 25, 2009 7:23 AM > To: arslist@ARSLIST.ORG > Subject: Re: Anybody running their prod system on VMWARE? > > --_000_5D162195414F544CAB0A9266F71BBD3913202B1D36PHXCCRPRD01ad_ > Content-Type: text/plain; charset="iso-8859-1" > Content-Transfer-Encoding: quoted-printable > > =D8 As far as I am aware, VMWare platforms are considered "partially > suppo= > rted" by BMC > > Statements of Direction about virtual support can be found for each > version= > of AR System. Here's the one for AR System 7.5.00: > > 14-Jan-2009 (Statement of Direction) BMC Atrium CMDB and BMC Remedy > IT Serv= ice Management Virtual Environment Support PDF<http://documents.bmc.com/pro= > ducts/documents/83/78/98378/98378.pdf> > > The following environments are fully supported: > > =D8 VMWare ESX Server > > =D8 Sun Microsystems Solaris 10 Zones (Whole Root and Sparse) > > =D8 Hewlett Packard=AE HP-UX(tm) Virtual Partitions (vPar) > > =D8 IBM=AE AIX(tm) Logical Partitions (LPAR) > > -David J. Easter > Sr. Product Manager, Solution Strategy and Development > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action > expressed in t= his E-mail do not necessarily reflect those of BMC > Software, Inc. My volun= tary participation in this forum is not > intended to convey a role as a spok= esperson, liaison or public > relations representative for BMC Software, Inc. > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslis= > T.ORG] On Behalf Of Louise Van Hine > Sent: Monday, August 24, 2009 11:45 PM > To: arslist@ARSLIST.ORG > Subject: Re: Anybody running their prod system on VMWARE? > > ** > As far as I am aware, VMWare platforms are considered "partially > supported"= > by BMC, and last I spoke with them about it, do not recommend VMWare > for p= > roduction systems because they may not be able to assist with a problem > tha= > t is based in VMWare rather than ARSystem. > > However, that being said, an architect I have worked with recently > who know= s a lot about the underlying architecture of VMWare says > that it wouldn't b= e an issue if you spec the right hardware, > memory etc. Which is sort of wh= at Rick's saying here. > > --- On Mon, 8/24/09, Rick Cook <remedyr...@gmail.com> wrote: > > From: Rick Cook <remedyr...@gmail.com> > Subject: Re: Anybody running their prod system on VMWARE? > To: arslist@ARSLIST.ORG > Date: Monday, August 24, 2009, 6:38 PM > ** Jack, > > Fwiw, I see a growing percentage of installations on virtual > platforms thes= e days. They need a bit more RAM than a physical > counterpart, but I know of= no other significant issues. > > Rick > > ________________________________ > From: "Covert, Jack" > Date: Mon, 24 Aug 2009 15:20:13 -0700 > To: <arslist@ARSLIST.ORG> > Subject: Anybody running their prod system on VMWARE? > > How well is it performing? How many users are you supporting? Are you > usi= > ng it for all servers, the database, app or web? Any issues w/ BMC > support= > ? > > Doing some homework, thanks for your help. > > Jack Covert > > Corporate IT > > Remedy Support Team > > Remedy Support Team Home Page > > http://collaborate.mckesson.com/sites/esm/remedy > > Remedy Q&A Sessions on Thursdays @ 10:30 AM PT > > Details on Remedy Support Team Home Page > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are= > "_ > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are= > "_ > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers > Are" > > --_000_5D162195414F544CAB0A9266F71BBD3913202B1D36PHXCCRPRD01ad_ > Content-Type: text/html; charset="iso-8859-1" > Content-Transfer-Encoding: quoted-printable > > ** > <html xmlns:v=3D"urn:schemas-microsoft-com:vml" > xmlns:o=3D"urn:schemas-micr= > osoft-com:office:office" > xmlns:w=3D"urn:schemas-microsoft-com:office:word" = > xmlns:x=3D"urn:schemas-microsoft-com:office:excel" > xmlns:p=3D"urn:schemas-m= > icrosoft-com:office:powerpoint" > xmlns:a=3D"urn:schemas-microsoft-com:office= > :access" xmlns:dt=3D"uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" > xmlns:s=3D"= > uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882" > xmlns:rs=3D"urn:schemas-microsof= > t-com:rowset" xmlns:z=3D"#RowsetSchema" > xmlns:b=3D"urn:schemas-microsoft-co= > m:office:publisher" > xmlns:ss=3D"urn:schemas-microsoft-com:office:spreadshee= > t" xmlns:c=3D"urn:schemas-microsoft-com:office:component:spreadsheet" > xmlns= > :odc=3D"urn:schemas-microsoft-com:office:odc" > xmlns:oa=3D"urn:schemas-micro= > soft-com:office:activation" > xmlns:html=3D"http://www.w3.org/TR/REC-html40"; 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> charset=3Diso-8859-1"= > > > <meta name=3DGenerator content=3D"Microsoft Word 12 (filtered medium) > "> <!--[if !mso]> <style> v\:* {behavior:url(#default#VML);} o\:* > {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} > .shape {behavior:url(#default#VML);} </style> <![endif]--> > <title>Anybody running their prod system on VMWARE?</title> <style> > <!-- /* Font Definitions */ @font-face {font-family:Helvetica; > panose-1:2 11 6 4 2 2 2 2 2 4;} @font-face {font-family:Wingdings; > panose-1:5 0 0 0 0 0 0 0 0 0;} @font-face {font-family:Wingdings; > panose-1:5 0 0 0 0 0 0 0 0 0;} @font-face {font-family:Calibri; > panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:Tahoma; > panose-1:2 11 6 4 3 5 4 4 2 4;} @font-face {font- family:Helvetica-Bold; > panose-1:0 0 0 0 0 0 0 0 0 0;} > /* Style Definitions */ > p.MsoNormal, li.MsoNormal, div.MsoNormal > {margin:0in; > margin-bottom:.0001pt; > font-size:12.0pt; > font-family:"Times New Roman","serif";} > a:link, span.MsoHyperlink > {mso-style-priority:99; 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> mso-level-number-format:bullet; > mso-level-text:\F0D8; > mso-level-tab-stop:none; > mso-level-number-position:left; > text-indent:-.25in; > font-family:Wingdings; > mso-fareast-font-family:Calibri; > mso-bidi-font-family:"Times New Roman";} > ol > {margin-bottom:0in;} > ul > {margin-bottom:0in;} > --> > </style> > <!--[if gte mso 9]><xml> > <o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" /> > </xml><![endif]--><!--[if gte mso 9]><xml> > <o:shapelayout v:ext=3D"edit"> > <o:idmap v:ext=3D"edit" data=3D"1" /> > </o:shapelayout></xml><![endif]--> > </head> > > <body lang=3DEN-US link=3Dblue vlink=3Dpurple> > > <div class=3DSection1> > > <p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 > level1 = > lfo1'><![if !supportLists]><span > style=3D'font-size:11.0pt;font-family:Wingdings;color:#1F497D'><span > style=3D'mso-list:Ignore'>=D8<span style=3D'font:7.0pt "Times New > Roman"'>&= > nbsp; </span></span></span><![endif]>As > far as I am aware, VMWare platforms are considered "partially > supported" by BMC<span > style=3D'font-size:11.0pt;font-family:"Calibri"= > ,"sans-serif"; > color:#1F497D'><o:p></o:p></span></p> > > <p class=3DMsoNormal><span > style=3D'font-size:11.0pt;font-family:"Calibri",= > "sans-serif"; > color:#1F497D'><o:p> </o:p></span></p> > > <p class=3DMsoNormal><span > style=3D'font-size:11.0pt;font-family:"Calibri",= > "sans-serif"; > color:#1F497D'>Statements of Direction about virtual support can be > found f= > or > each version of AR System.=A0 Here’s the one for AR System > 7.5.00:<o:= > p></o:p></span></p> > > <p class=3DMsoNormal><span > style=3D'font-size:11.0pt;font-family:"Calibri",= > "sans-serif"; > color:#1F497D'><o:p> </o:p></span></p> > > <p class=3DMsoNormal>14-Jan-2009 (Statement of Direction) BMC Atrium > CMDB a= > nd BMC > Remedy IT Service Management Virtual Environment Support <a > href=3D"http://documents.bmc.com/products/documents/83/78/98378/98378.pd > f">= > PDF</a><span > style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F49 > 7D'= > ><o:p></o:p></span></p> > > <p class=3DMsoNormal><span > style=3D'font-size:11.0pt;font-family:"Calibri",= > "sans-serif"; > color:#1F497D'><o:p> </o:p></span></p> > > <p class=3DMsoNormal><span > style=3D'font-size:11.0pt;font-family:"Calibri",= > "sans-serif"; > color:#1F497D'>The following environments are fully > supported:<o:p></o:p></= > span></p> > > <p class=3DMsoNormal><span > style=3D'font-size:11.0pt;font-family:"Calibri",= > "sans-serif"; > color:#1F497D'><o:p> </o:p></span></p> > > <p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 > level1 = > lfo1; > text-autospace:none'><![if !supportLists]><span > style=3D'font-size:8.0pt; > font-family:Wingdings'><span style=3D'mso-list:Ignore'>=D8<span > style=3D'fo= > nt:7.0pt "Times New Roman"'> > </span></span></span><![endif]><b><span > style=3D'font-size:8.0pt;font-famil= > y: > Helvetica-Bold'>VMWare </span></b><span > style=3D'font-size:8.0pt;font-famil= > y: > "Helvetica","sans-serif"'>ESX Server<o:p></o:p></span></p> > > <p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 > level1 = > lfo1; > text-autospace:none'><![if !supportLists]><span > style=3D'font-size:8.0pt; > font-family:Wingdings'><span style=3D'mso-list:Ignore'>=D8<span > style=3D'fo= > nt:7.0pt "Times New Roman"'> > </span></span></span><![endif]><b><span > style=3D'font-size:8.0pt;font-famil= > y: > Helvetica-Bold'>Sun Microsystems </span></b><span > style=3D'font-size:8.0pt; > font-family:"Helvetica","sans-serif"'>Solaris 10 Zones (Whole Root > and Spar= se)<o:p></o:p></span></p> > > <p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 > level1 = > lfo1; > text-autospace:none'><![if !supportLists]><span > style=3D'font-size:8.0pt; > font-family:Wingdings'><span style=3D'mso-list:Ignore'>=D8<span > style=3D'fo= > nt:7.0pt "Times New Roman"'> > </span></span></span><![endif]><b><span > style=3D'font-size:8.0pt;font-famil= > y: > Helvetica-Bold'>Hewlett Packard</span></b><b><span > style=3D'font-size:5.0pt= > ; > font-family:Helvetica-Bold'>=AE </span></b><span > style=3D'font-size:8.0pt; > font-family:"Helvetica","sans-serif"'>HP-UX™ Virtual Partitions > (vPar= > )<o:p></o:p></span></p> > > <p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 > level1 = > lfo1'><![if !supportLists]><span > style=3D'font-size:11.0pt;font-family:Wingdings;color:#1F497D'><span > style=3D'mso-list:Ignore'>=D8<span style=3D'font:7.0pt "Times New > Roman"'>&= > nbsp; </span></span></span><![endif]><b><span > style=3D'font-size:8.0pt;font-family:Helvetica-Bold'>IBM</span></b><b><s > pan > style=3D'font-size:5.0pt;font-family:Helvetica-Bold'>=AE > </span></b><span > style=3D'font-size:8.0pt;font-family:"Helvetica","sans-serif"'>AIX™ > ; L= > ogical > Partitions (LPAR)</span><span > style=3D'font-size:11.0pt;font-family:"Calibr= > i","sans-serif"; > color:#1F497D'><o:p></o:p></span></p> > > <p class=3DMsoNormal><span > style=3D'font-size:10.0pt;font-family:"Arial","s= > ans-serif"; > color:blue'> <o:p></o:p></span></p> > > <p class=3DMsoNormal><span > style=3D'font-size:10.0pt;font-family:"Tahoma","= > sans-serif"; > color:navy'>-David J. Easter</span><span > style=3D'font-size:10.0pt;font-fam= > ily: > "Arial","sans-serif";color:blue'><o:p></o:p></span></p> > > <p class=3DMsoNormal><span > style=3D'font-size:10.0pt;font-family:"Tahoma","= > sans-serif"; > color:navy'>Sr. Product Manager, Solution Strategy and > Development</span><s= > pan > style=3D'font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>< > o:p= > ></o:p></span></p> > > <p class=3DMsoNormal><span > style=3D'font-size:10.0pt;font-family:"Tahoma","= > sans-serif"; > color:navy'>BMC Software, Inc.</span><span > style=3D'font-size:10.0pt;font-f= > amily: > "Arial","sans-serif";color:blue'><o:p></o:p></span></p> > > <p class=3DMsoNormal><span > style=3D'font-size:10.0pt;font-family:"Arial","s= > ans-serif"; > color:blue'> <o:p></o:p></span></p> > > <p class=3DMsoNormal><span > style=3D'font-size:7.5pt;font-family:"Tahoma","s= > ans-serif"; > color:navy'>The opinions, statements, and/or suggested courses of > action expressed in this E-mail do not necessarily reflect > those of BM= C Software, Inc. My voluntary participation in > this forum is not intend= ed to convey a role as a spokesperson, > liaison or public relations representat= ive for BMC Software, Inc.</span><span > style=3D'font-size:10.0pt;font-family:"A= > rial","sans-serif"; > color:blue'><o:p></o:p></span></p> > > <p class=3DMsoNormal><span > style=3D'font-size:10.0pt;font-family:"Arial","s= > ans-serif"; > color:blue'> </span><span > style=3D'font-size:11.0pt;font-family:"Calib= > ri","sans-serif"; > color:#1F497D'><o:p></o:p></span></p> > > <div style=3D'border:none;border-top:solid #B5C4DF > 1.0pt;padding:3.0pt 0in = 0in 0in'> > > <p class=3DMsoNormal><b><span > style=3D'font-size:10.0pt;font-family:"Tahoma= > ","sans-serif"'>From:</span></b><span > style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Action > Reques= > t > System discussion list(ARSList) [mailto:arsl...@arslist.org] <b>On > Behalf O= > f </b>Louise > Van Hine<br> > <b>Sent:</b> Monday, August 24, 2009 11:45 PM<br> > <b>To:</b> arslist@ARSLIST.ORG<br> > <b>Subject:</b> Re: Anybody running their prod system on > VMWARE?<o:p></o:p>= > </span></p> > > </div> > > <p class=3DMsoNormal><o:p> </o:p></p> > > <p class=3DMsoNormal>** <o:p></o:p></p> > > <table class=3DMsoNormalTable border=3D0 cellspacing=3D0 > cellpadding=3D0> > <tr> > <td valign=3Dtop style=3D'padding:0in 0in 0in 0in'> > <p class=3DMsoNormal>As far as I am aware, VMWare platforms are > considere= > d > "partially supported" by BMC, and last I spoke with them > about = > it, > do not recommend VMWare for production systems because they may > not be ab= le to assist with a problem that is based in VMWare > rather than ARSystem.<br= > > > <br> > However, that being said, an architect I have worked with recently > who kn= ows a lot about the underlying architecture of VMWare says > that it wouldn't b= e an issue if you spec the right hardware, > memory etc. Which is sort of = what Rick's saying here.<br> > <br> > --- On <b>Mon, 8/24/09, Rick Cook > <i><remedyr...@gmail.com></i></b> > wrote:<o:p></o:p></p> > <p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><br> > From: Rick Cook <remedyr...@gmail.com><br> > Subject: Re: Anybody running their prod system on VMWARE?<br> > To: arslist@ARSLIST.ORG<br> > Date: Monday, August 24, 2009, 6:38 PM<o:p></o:p></p> > <div id=3Dyiv562400163> > <p class=3DMsoNormal>** Jack,<br> > <br> > Fwiw, I see a growing percentage of installations on virtual platforms > th= > ese > days. They need a bit more RAM than a physical counterpart, but I know > of= > no > other significant issues. <o:p></o:p></p> > <p>Rick<o:p></o:p></p> > <div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'> > <hr size=3D2 width=3D"100%" align=3Dcenter> > </div> > <p class=3DMsoNormal><b>From</b>: "Covert, Jack" <br> > <b>Date</b>: Mon, 24 Aug 2009 15:20:13 -0700<br> > <b>To</b>: <arslist@ARSLIST.ORG><br> > <b>Subject</b>: Anybody running their prod system on > VMWARE?<o:p></o:p></= > p> > <p><span > style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"'>How = > well > is it performing? How many users are you supporting? > Are you using it for all servers, the database, app or web? > Any issues w/ B= MC support?</span><o:p></o:p></p> <p><span > style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"'>Doin= g some > homework, thanks for your help.</span><o:p></o:p></p> > <p><a name=3D""><span > style=3D'font-size:10.0pt;font-family:"Arial","sans= > -serif"'>Jack > Covert</span></a><o:p></o:p></p> > <p><b><i><span > style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"= > ; > color:navy'>Corporate IT</span></i></b><o:p></o:p></p> > <p><b><i><span > style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"= > ; > color:navy'>Remedy Support Team</span></i></b><o:p></o:p></p> > <p><b><i><span style=3D'font-size:10.0pt;color:navy'>Remedy Support > Team = > Home > Page</span></i></b><o:p></o:p></p> > <p><b><i><span > style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"= > '><a > href=3D"http://collaborate.mckesson.com/sites/esm/remedy"; > target=3D"_blan= > k">http://collaborate.mckesson.com/sites/esm/remedy</a></span></i></b><o > :p>= > </o:p></p> > <p><b><span > style=3D'font-family:"Arial","sans-serif";color:green'>Remedy > Q&A Sessions on Thursdays @ 10:30 AM PT</span></b><o:p></o:p></p> > <p><b><span > style=3D'font-family:"Arial","sans-serif";color:green'>Detail= > s on > Remedy Support Team Home Page</span></b><o:p></o:p></p> > <p class=3DMsoNormal>_Platinum Sponsor: rmisoluti...@verizon.net > ARSlist: > "Where the Answers Are"_ <o:p></o:p></p> > </div> > </td> > </tr> > </table> > > <p class=3DMsoNormal><br> > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the > Answer= > s > Are"_<o:p></o:p></p> > > </div> > > </body> > > </html> > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > > --_000_5D162195414F544CAB0A9266F71BBD3913202B1D36PHXCCRPRD01ad_-- > > ______________________________________________________________________________ _ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the > Answers Are" -- Open WebMail Project (http://openwebmail.org) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
