List,
We just upgraded our Windows 2003 midtier server from v6.3 to v7.1 patch 6 and
now have users complaining about a weird behaviour. In a table field they want
to select multiple entries using CTRL-mouse click and then hit a button to have
the system perform operations on everything they selected. That all works
fine, but the issue since the upgrade is that when they do the CTRL-mouse
click, it always jumps the table back to the first item they selected.
For example, they have a table field populated with 200 names and they need to
select 10 people that completed a training class. They select the first one no
problem and then scroll down looking for the next name to choose. They find
it and select it using CTRL-mouse click and immediately they are taken back to
the first name they selected which could be anywhere in the list. These
subsequent selections ARE highlighted so the CTRL-mouse click is essentially
working, but then they have to scroll down once again to find where they left
off. Not only is it very annoying, especially if the subsequent names are
close together, but it is also more time consuming when they have a large
number of items to select.
Has anyone else experienced this? Can it be fixed? I looked at the Table
Field options and nothing jumped out at me, but then, it only happens on the
Midtier and not the WUT. Also, it happens both against our production server
(v6.3) and dev server (v7.1). I had Active Link logging turned on to make sure
it wasn't some workflow that was firing and all I see in the log is the initial
selection, and then nothing else until I choose the button to process the
choices. It appears to be a "feature" that BMC introduced with Midtier 7 and
now I need to know if there is a way around this "feature".
Thanks for any info!
Mark
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