Hi listers! I spent the majority of yesterday trying to figure out why the approval server. didn't receive any requests.
It turned out that the problem was the Application Dispatcher (arsvcdsp.exe) was not being started properly. The error we encountered was that it was looking for the ar.lck.<portnumber> file in "c:\arservdb" instead of in the installation directory "C:\Program Files\BMC Software\ARSystem\Arserver\Db". According to the configuration guide, the path "c:\arservdb" is a standard path, which is used if an alternate is not provided, which is reasonable. It does not make sense however, that all our other servers (development, test, 4x production) have similar configuration files, and they all run perfectly with the lockfiles in "C:\Program Files\BMC Software\ARSystem\Arserver\Db". Have any of you encountered similar problems? with regards, Jonas Stumph Stevnsvig Remedy Developer BEC Competence Centre Phone (+45) 46 38 20 08 Mobile (+45) 61 56 20 08 [email protected] [email protected] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
