put the oracle 32 bit client on the box and configure it to talk to the
64bit server,
Then install again pointing tot he 32 bit oracle client (two_task).. I bet
it will work...

Just a thought...

On Tue, Sep 15, 2009 at 12:15 PM, Doug Blair <[email protected]> wrote:

> Good Morning, listers!
>
> I am building a small Demo Remedy server box on Red Hat Linux with a local
> Oracle-xe (that's the free, limited use, Oracle 10.2.0.1) on x86_64bit.
>
> OS install - OK: Linux 2.6.18-128.7.1.e15
>
> Oracle install: OK, I think: Installer script completes and database
> starts, the web console (apex) displays and appears to function normally,
> login as SYSTEM via apex is OK, login as SYSTEM via SQLPLUS is OK
>
> ARSystem 7.5 patch 002 ARSuiteKit installer starts, runs through everything
> up to the "Database DBA information validation warning," which reads
>
> Warning! Oracle client libraries do not have the appropriate privileges or
> 64 bit libraries or Oracle Connection Identifier is mistyped and an unknown
> error occurred. Set the appropriate privileges and retry the installation
> (and a pointer to the compatibility matrix)
>
> Sort of a catch-all error message, but in the install log there's a clue as
> to which of these three it might be. The arsystem_install_log.txt contains
> the text
>
> INVALID_OCI_LIB_PERMISSION
>
> here's the log context:
>
>  LOG EVENT {Description=[SET PROPERTY
> BMC_DATABASE_INPUT_VALID],Detail=[false]}
> (Sep 14 2009 08:10:28.456 PM
> -0500),CONFIG,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDBAUserInputValidationTask,
>  LOG EVENT {Description=[Updating installing configuration],Detail=[]}
> (Sep 14 2009 08:10:28.587 PM
> -0500),CONFIG,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDBAUserInputValidationTask,
>  LOG EVENT {Description=[]}
> (Sep 14 2009 08:10:28.597 PM
> -0500),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDBAUserInputValidationTask,
>  PROGRESS EVENT
> {Description=[arservervalidation.dbauserinput.description],Progress=[100],Detail=[arservervalidation.dbauserinput.complete]}
> (Sep 14 2009 08:10:29.599 PM
> -0500),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
>  LOG EVENT {Description=[SET PROPERTY
> VALIDATION_ERROR_RESULT],Detail=[INVALID_OCI_LIB_PERMISSION[String:ORACLE]]}
> (Sep 14 2009 08:10:29.601 PM
> -0500),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
>  LOG EVENT {Description=[SET PROPERTY
> VALIDATION_WARNING_RESULT],Detail=[DATABASE_TABLESPACE_SIZE_MESSAGE[String:ORACLE]]}
> (Sep 14 2009 08:10:29.931 PM
> -0500),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
>
>
> Nothing in my ARSLIST archives. There is one entry in BMCDN that mentions
> the installer warning text, but it appears to be a case where the database
> and the ARSystem are on two different machines and was resolved by
> installing 32 bit client libraries
>
> Where can I find exactly which permissions are required by what account
> and/or file to address this error?
>
>
>
> Doug
>
> --
> Doug Blair
> [email protected]
> +1 224-558-5462
>
> 200 North Arlington Heights Road
> Arlington Heights, Illinois 60004
>
>
>
>
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>
>
>
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>


-- 
Patrick Zandi

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