Hi Everybody,

We are running SRM 2.2 on ARS 7.5 along with ITSM 7.5. We get ARERR [9217]
after logging onto SRM application console. It seems like we are having
problem accessing plug in directory. Yet we've reviewed all permissions and
it seems like permissions are not really the issue. We also configured SRM
application to integrate with mid-tier and tested mid-tier URL in browser to
find out if we are able to browse to SRM form and all of that works fine.
Not much information in error log either that could help us troubleshoot
this issue. Please feel free to suggest in case anybody among you have seen
this before.

 

Regards,

Mohtashim Abbasi

 

 

 

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