Looks like it was my configuration!  One of my segments had Saturday checked
(doh).

On Tue, Sep 15, 2009 at 2:58 PM, Jon Chau <[email protected]> wrote:

> Hello Listers,
>
> Based on my experience, it appears that milestone actions that fire off of
> service targets in SLM do not use business time.  Example - I have a
> milestone action that sends a notification 300% of Goal time from start.
> Even though business time segments are configured to be available only
> Monday-Friday from 8:00AM - 5:00PM, the action still gets sent out during
> the weekend.
>
> Is this how it is supposed to work?  If so, how would I configure my
> milestone actions to not fire during the weekend/unavailable times?
>
> Thanks,
> Jon
>
> SLM 7.1 patch 001
>

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