Hi!
may bee AL that calls that report (open window action) point to
development server ?
--
Best regards!
Alexander V. Doronin
[email protected]
16.09.2009, в 18:00, [email protected] написал(а):
**
We’re getting an error condition but I don’t know where to go to
look to resolve it. Briefly, we bring up an
incident in Incident Management, then click on the “print” button.
It then brings up a screen that shows an
error box that is titled “Crystal Report Viewer” and contains
“Failed to retrieve data from the database.
Details: [Database Vendor Code: 9021] and an “OK” button. This is on
our production server that is just
getting it’s final checkout before going live. This happens in the
user tool as an admin. It’s
reproducible.
The Development sever has the options set up the same but it works
as it should. We thought that
they were set up identically as far as options/choices/ etc. go.
Comparing the two setups doesn’t
seem to show much, but we’re not sure what we should be looking at/
for for this one.
We’re on 7.5, patch 1.
Any suggestions as to what to check/read/etc. are welcomed. Thanks!!
Portions of this message may be confidential under an exemption to
Ohio's public records law or under a legal privilege. If you have
received this message in error or due to an unauthorized
transmission or interception, please delete all copies from your
system without disclosing, copying, or transmitting this message.
_Platinum Sponsor: [email protected] ARSlist: "Where the
Answers Are"_
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
