Hello All,
I am new to the list. I need to implement a notification filter off of the
HPD:Help Desk form that utilized the VIP status. Anyone have any suggestions.
I have tried creating a custom filter, utilizing the "notify" If Action.
However, the notifications are never received.
Here is my current qualification:
('DB.VIP != "Yes") AND ('VIP' = "Yes")
This is set to only use the HPD: Help Desk form, and it's only set to perform
the If Action on submit.
Any help would be greatly appreciated. This is a very high profile request and
I need to implement ASAP.
Mike Clements
>>> "Schon, Stuart" <[email protected]> 09/23/09 7:48 PM >>>
Works well, easy to turn on, if you have large number of users then it
may take some time to sweep through all users.
One thing that we did not like was that warnings of and expiry of
password was sent out as a email to all users (in our case 20K) not as a
dialog when they log on - this was considered spam and generated
considerable consternation. We worked with BMC to disable all
notifications - the only thing they see now is when the password needs
reseting. the password reset dialog appears when they log in asking them
to change password, this happens every 30 days.
We also added a requirement to include a number in the password - this
was straightforward (though there is an error in the documentation so
check the syntax).
regards
Stuart Schon
Team Manager, Remedy Solutions
FUJITSU AUSTRALIA LIMITED
Level 4, 320 Pitt Street, Sydney, NSW 2000, Australia
T +61 2 9844 0596 M +61 439 475 240
[email protected] <mailto:[email protected]>
www.au.fujitsu.com
P Please consider the environment before printing this email.
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Matt Worsdell
Sent: Tuesday, 22 September 2009 04:05
To: [email protected]
Subject: BMC Password Management
**
Hi All
Anyone using BMC Password Management, if so can you give me some
experiences, ease of setup, types of integrations you are running.
Matt
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