Thanks David and all, Here is some backgrounds, I am being brought here to do their initial roll out of Remedy 7.5 and with all these products line up, the best things that I could do is to convince them of the hardware requirements that I need. However, it got shot down pretty quick and I would really have only three servers to work with, the specs would roughly be two quad processor at the minimum of 4 GHz, >= 8 GB of memory. Their current Remedy system, ARS 7.1/ITSM 6.0/Midtier/and SQL are all being hosted on the same box, yes only one server. Here I am coming in requesting for three + 2 for our dev environment.
Having said that I still have the time to beef up the specs of these three servers as however I like to in order to support what we have. SO if anyone have any suggestion as to the minimum requrement for memory and CPU I would appreciated. Thanks in advance. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Easter, David Sent: Thursday, September 24, 2009 11:53 AM To: arslist@ARSLIST.ORG Subject: Re: 7.5 architect based on system resources It would also be good to review the BSM Installation overview: BSM Interoperability 7.5.1 Installation Overview 09-Apr-2009 http://documents.bmc.com/supportu/documents/13/42/101342/101342.pdf You'll note that BMC's recommendation is that Dashboards and Analytics be placed on an additional server and not placed on the same system as AR System + apps. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Wangsameteegoon, Thitiwat CTR JCS DOM Sent: Thursday, September 24, 2009 8:34 AM To: arslist@ARSLIST.ORG Subject: Re: 7.5 architect based on system resources Thanks again for sharing this information with me. With this information I would likely break out DB on its own and load all the apps on one box including midtier, I would definitely need one box for just to toy with ADDM. Any other thoughts would be appreciated. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Thursday, September 24, 2009 11:28 AM To: arslist@ARSLIST.ORG Subject: Re: 7.5 architect based on system resources Even if the move is toward web, DB is still going to be heavy, and regardless of where the client resides (native or web), it goes through app, so app still needs plenty of head room, especially with ITSM.....I think dashboard and Mid-Tier will be good roommates on the same box, so based on that list...the only unknown to me is Analytics...I'm leaning toward putting it on Box3, but I don't know what sort of overhead 2 and 3 will have on them. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Wangsameteegoon, Thitiwat CTR JCS DOM Sent: Thursday, September 24, 2009 9:23 AM To: arslist@ARSLIST.ORG Subject: Re: 7.5 architect based on system resources Thank you for your input, I also like to keep DB separate from the apps, but from BMC support respond that kind of through me off a bit since 7.5 is new to me and I know that it architect is kind of gear toward the web portion. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Thursday, September 24, 2009 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: 7.5 architect based on system resources Ok...that's allot...but I'll see if I can make some recommendations that make sense. I would put it this way Box1: DB Box2: ARS Box3: Web Stuff So ITSM is an app in ARS...so it would go in 2 of course...I'm not familiar with Analytic or it's resource needs, but I would put it on 2 or 3, depending on it's resource needs. I would recommend putting the DB on it's own server as DB's tend to be heavy.... That's about as far as I can go without more in depth knowledge of the tools. BTW...I run App/Mid-Tier on the same box all the time....to avoid the problems listed below I always keep App/Mid-Tier on the same patch level...if I patch one I always patch the other. And in regard to the java portion...I just use the jre that comes with the jdk...so one install of a jdk gives me both and it works well for mid-tier AND app server. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Wangsameteegoon, Thitiwat CTR JCS DOM Sent: Thursday, September 24, 2009 8:47 AM To: arslist@ARSLIST.ORG Subject: 7.5 architect based on system resources Hi List, We are planning to do a new install for ARS 7.5 plus the ITSM suite, BMC Analytic as well Dashboard. This roll out will also include ADDM, Atrium Discovery and Data Mapping. Based on these lines of products we will only have three beefed up servers to work with. I was hoping to get some assistance in deciding on the kind of servers architect that I should setup for these kinds of environment based on the three servers that we got. We will be on a Window environment. I am thinking about having ARS 7.5/ITSM/Analytic/Dashboard as well as the supported SQL 2005 installed on the same server, midtier on its own server, and ADDM as well as the support SQL 2005 installed on the same server. Initially I was thinking of having ARS 7.5/ITSM/Analytic/Dashboard/and Midtier to be on the same server and have SQL 2005 stand alone, but after communicating with BMC support they sound like that may not be a good idea. Below are questions that I have asked them along with their Reponses. Any help or suggestion based on past experience would be greatly appreciated. Thank you *************************************** 1. Is it better to setup Midtier on the apps server or put it on other two boxes I have described? My take is to install in on the apps server, the same box as ARS System, ITSM, etc. ANS: It's your call where to install the MidTier, but as a rule it is better not to install it on same system as the AR Server. Some obvious reasons being if you wanted to recycle MT/Webserver, the reboot would mean bringing down AR Server. And you'll need more memory. 2. Is there any gotcha or things that I need to be aware of if I plan to install Midter on the same system as the ARS Server? Answer: One I can think of is: If applying a new patch to Mid Tier (and not AR Server) becomes necessary......-- you'll have to worry/make sure the PATH or LD_LIBRARY_PATH variable points to the right spot, for Mid-tier libraries. 3. The recommendation of the SDK version that I should use? Answer: Our compatibility matrix states: You need 32 bit version of JDK 1.5.0_12 or higher. 4. Email will also required JRE, will installing SDK conflict with it? Answer: Yes, that's a concern. You'll have to worry about JRE and JDK if you have MT on same box as AR Server. So in a nutshell, It's better to install MT on a different box. Let me know if that helps. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ________________________________________________________________________ ____ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
