This is very very bad. Here are some statements that are not true in our environment, where wer are using RS 7.5, Mid-tier, ITSM 7.5.1:
>Ive heard that use of a thick client is the only way to get good performance. >What will >happen to performance if I cant use the Remedy User client anymore? >o Due to advances in web technologies, especially in the area of JavaScript >engines, the >performance of the web client in AR System 7.5.00 running in a >modern browser equals or >exceeds the performance of BMC Remedy User. BMC >expects, therefore, that any future client >will meet or exceed any >performance characteristics of the existing Remedy User client. THIS IS NOT TRUE. The Remedy user tool 7.5 performs faster than mid-tier 7.5/browser. Granted IE 7.x is a piece of crap, so that's a big part of the problem; However, the Remedy fat client still outperforms even Firefox 3.x. Pre-caching in ITSM 7.5.1 and Mid-Tier 7.5 is a major headache and it is buggy. >Will I lose any functionality using the new client as compared to my use of >Remedy User client? >No. The future client provided will enable full usability of AR System or >applications built >on AR System. The manner in which such usability is >provided may change (e.g. OLE/DDE are not >available on web-based clients and >report macros are accomplished through saved searches) but >full functionality >will be provided. This is not true. For instance, there are no Recent Searches or My Searches on the mid-tier -Guillaume -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Jarl Grøneng Sent: Fri 10/02/09 12:22 PM To: arslist@ARSLIST.ORG Subject: End of Life for BMC(R) Remedy(R) User (Windows-based client) BMC Remedy AR System 8.0.00 is expected to be the last major release of AR System to include the Remedy User client. http://documents.bmc.com/products/documents/61/94/106194/106194.pdf -- Jarl _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
