Mike, If you are just going to upgrade the ARS version, you do not have to worry about loosing customizations. You are much better off with Patch 007 or for that matter most of any patches that were released after the unpatched version.
That being said backup of the database is always handy in case of any unpredictable result so that you can rollback if necessary. You never know why you may need it - you may loose power and your UPS you thought would work conveniently chose not to just because.. Joe ________________________________ From: MCarnevale <mich...@onthesidedesigns.com> To: arslist@ARSLIST.ORG Sent: Wed, October 7, 2009 10:39:46 AM Subject: BMC Server 7.1 - Have to upgrade to Patch 007 - What to backup? ** Hello, We currently are running ITSM suite and it is currently patched. I have my Server 7.1.00 with no patches installed onto it. I want to install patch 007 to my server but I am not aware of what will be changed or what should we backup or save prior? We have some customization and want to make sure it is not lost... I really need to plan this out properly... Thank you so much for any help Mike _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"