As in year 2009 you should not set up a system using portmapper. Why not use a dedicated port, it's is much easier than using portmapper.
-- Jarl 2009/10/13 David Sanders <[email protected]>: > ** > > Sorry – my bad. Thought you were NOT using portmapper. The other response > from Danny gives correct guidance > > > > David Sanders > > Remedy Solution Architect > > Enterprise Service Suite @ Work > > ========================== > > > > tel +44 1494 468980 > > mobile +44 7710 377761 > > email [email protected] > > > > web http://www.westoverconsulting.co.uk > > > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of David Sanders > Sent: Tuesday, October 13, 2009 11:29 AM > To: [email protected] > Subject: Re: Client Tool can't connect to ARServer 7.5 > > > > Hi Kali > > > > Take a look at the ar.cfg in the server install/conf directory. That should > show which port the server is configured to use. > > > > HTH > > > > David Sanders > > Remedy Solution Architect > > Enterprise Service Suite @ Work > > ========================== > > > > tel +44 1494 468980 > > mobile +44 7710 377761 > > email [email protected] > > > > web http://www.westoverconsulting.co.uk > > > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Kali Obsum > Sent: Tuesday, October 13, 2009 11:02 AM > To: [email protected] > Subject: Client Tool can't connect to ARServer 7.5 > > > > Hi, > > > > We just installed ARS Server 7.5 on a Windows Server 2008. We installed it > to use Portmapper, but when trying to login using User Tool, we get: > > > > Error [90] Cannot establish a network connection to the AR System server > > > > We are able to ping the server from the local computer so there's a > connection between the comp and the server. > > > > Since we are using Portmapper, is there a way to find out which port > ARServer is listening to? I tried to run netstat -a on the server but it > gave a lot of results and i don't know which port is actually being used by > ARServer. > > > > Regards, > > Kali > > > > NOTICE > > The information contained in this email is confidential. If you are not the > intended recipient, you must not disclose or use the information in this > email in any way. If you received it in error, please tell us immediately by > return email and delete the document. We do not guarantee the integrity of > any e-mails or attached files and are not responsible for any changes made > to them by any other person. > > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the > Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where > the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

