Why not use port mapper?....I use both port mapper and a static port for convenience if people don't know the port.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jarl Grøneng Sent: Tuesday, October 13, 2009 6:17 AM To: [email protected] Subject: Re: Client Tool can't connect to ARServer 7.5 As in year 2009 you should not set up a system using portmapper. Why not use a dedicated port, it's is much easier than using portmapper. -- Jarl 2009/10/13 David Sanders <[email protected]>: > ** > > Sorry my bad. Thought you were NOT using portmapper. The other > response from Danny gives correct guidance > > > > David Sanders > > Remedy Solution Architect > > Enterprise Service Suite @ Work > > ========================== > > > > tel +44 1494 468980 > > mobile +44 7710 377761 > > email [email protected] > > > > web http://www.westoverconsulting.co.uk > > > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of David Sanders > Sent: Tuesday, October 13, 2009 11:29 AM > To: [email protected] > Subject: Re: Client Tool can't connect to ARServer 7.5 > > > > Hi Kali > > > > Take a look at the ar.cfg in the server install/conf directory. That > should show which port the server is configured to use. > > > > HTH > > > > David Sanders > > Remedy Solution Architect > > Enterprise Service Suite @ Work > > ========================== > > > > tel +44 1494 468980 > > mobile +44 7710 377761 > > email [email protected] > > > > web http://www.westoverconsulting.co.uk > > > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Kali Obsum > Sent: Tuesday, October 13, 2009 11:02 AM > To: [email protected] > Subject: Client Tool can't connect to ARServer 7.5 > > > > Hi, > > > > We just installed ARS Server 7.5 on a Windows Server 2008. We > installed it to use Portmapper, but when trying to login using User Tool, we get: > > > > Error [90] Cannot establish a network connection to the AR System > server > > > > We are able to ping the server from the local computer so there's a > connection between the comp and the server. > > > > Since we are using Portmapper, is there a way to find out which port > ARServer is listening to? I tried to run netstat -a on the server but > it gave a lot of results and i don't know which port is actually being > used by ARServer. > > > > Regards, > > Kali > > > > NOTICE > > The information contained in this email is confidential. If you are > not the intended recipient, you must not disclose or use the > information in this email in any way. If you received it in error, > please tell us immediately by return email and delete the document. We > do not guarantee the integrity of any e-mails or attached files and > are not responsible for any changes made to them by any other person. > > > > _Platinum Sponsor: [email protected] ARSlist: "Where the > Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: > "Where the Answers Are"_ _Platinum Sponsor: [email protected] > ARSlist: "Where the Answers Are"_ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

