Why not use port mapper?....I use both port mapper and a static port for
convenience if people don't know the port. 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Jarl Grøneng
Sent: Tuesday, October 13, 2009 6:17 AM
To: [email protected]
Subject: Re: Client Tool can't connect to ARServer 7.5

As in year 2009 you should not set up a system using portmapper. Why not use
a dedicated port, it's is much easier than using portmapper.

--
Jarl

2009/10/13 David Sanders <[email protected]>:
> **
>
> Sorry – my bad.  Thought you were NOT using portmapper.  The other 
> response from Danny gives correct guidance
>
>
>
> David Sanders
>
> Remedy Solution Architect
>
> Enterprise Service Suite @ Work
>
> ==========================
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>
> tel +44 1494 468980
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> mobile +44 7710 377761
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> web http://www.westoverconsulting.co.uk
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>
>
> ________________________________
>
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of David Sanders
> Sent: Tuesday, October 13, 2009 11:29 AM
> To: [email protected]
> Subject: Re: Client Tool can't connect to ARServer 7.5
>
>
>
> Hi Kali
>
>
>
> Take a look at the ar.cfg in the server install/conf directory.  That 
> should show which port the server is configured to use.
>
>
>
> HTH
>
>
>
> David Sanders
>
> Remedy Solution Architect
>
> Enterprise Service Suite @ Work
>
> ==========================
>
>
>
> tel +44 1494 468980
>
> mobile +44 7710 377761
>
> email [email protected]
>
>
>
> web http://www.westoverconsulting.co.uk
>
>
>
> ________________________________
>
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of Kali Obsum
> Sent: Tuesday, October 13, 2009 11:02 AM
> To: [email protected]
> Subject: Client Tool can't connect to ARServer 7.5
>
>
>
> Hi,
>
>
>
> We just installed ARS Server 7.5 on a Windows Server 2008. We 
> installed it to use Portmapper, but when trying to login using User Tool,
we get:
>
>
>
> Error [90]  Cannot establish a network connection to the AR System 
> server
>
>
>
> We are able to ping the server from the local computer so there's a 
> connection between the comp and the server.
>
>
>
> Since we are using Portmapper, is there a way to find out which port 
> ARServer is listening to? I tried to run netstat -a on the server but 
> it gave a lot of results and i don't know which port is actually being 
> used by ARServer.
>
>
>
> Regards,
>
> Kali
>
>
>
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