I'm not certain if its perfected with 7.5, but in my experience, leaving the qualification blank works; but may fail eventually. (Perhaps after a migration via .def files)
However, using 1=0 has NEVER failed for me. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Misi Mladoniczky Sent: Thursday, October 15, 2009 3:10 PM To: [email protected] Subject: [Probable SPAM] Re: Question Advance Query 1=0 Hi! >From my earlier encounters with Push-Fields, I have seen that this was not allways the case. I am not sure exactly when the behaviour changed... Probably way before 7.0 anyway. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > ** FYI (from 7.5 docs): > > To create a Push Fields action that does not search for existing records, > but > instead always creates a new request, do not enter any qualification. In > this case, > make sure to select Create a New Request in the If No Requests Match > field and > Take No Action in the If Any Requests Match field. > > Brien Dieterle > > Misi Mladoniczky wrote: Hi! I do not know about the advanced search, > but I have often seen (1=0) used in a Push-Fields-Action (FLTR/ACTL) > where you allways want to create new records. I have used it myself to > trigger the no-match-action in escalations, when I want to run a single > operation for example each night. The (1=1) is typically used to show > everything in systems where that do not allow Unqualified Queries, which > is a server setting. Best Regards - Misi, RRR AB, > http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not > enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance > issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - > Manage and automate your language translations. Find these products, and > many free tools and utilities, at http://rrr.se. ARSList, > Here is a interesting question for the list. I was presented a question > about 1=1 and 1=0 on the advance query bar. This qualification is used > in out of the box Service Level Targets for ITSM 7.1. (1=0). Why would > you use 1=0? How would you use 1=0? Can anybody explain? Robert > Thomas | BMC/Remedy Professional | ITIL | Cellular Phone 469.865.5645| > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor:[email protected] ARSlist: "Where the Answers Are" -- > This message was scanned by ESVA and is believed to be clean. > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor:[email protected] ARSlist: "Where the Answers Are" > -- This message has been checked by ESVA and is believed to be clean. > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
