Kiran, When creating the SRD, you will need to specify the Coordinator Group on the Service Request tab in the lower section.
Thanks Kelly Gatewood Senior Solutions Architect IT Prophets Cell 615-830-5078 www.itprophets.com<http://www.itprophets.com> From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of kiran Sent: Tuesday, October 27, 2009 11:22 AM To: [email protected] Subject: SRM Co-ordinator in ars 7.5 ** Hi Listers, Can anyone suggest me how to configure SRM co-ordinator in ars 7.5 I have given all the required privileges but no tickets are visible in my co-ordinator console Can anyone please help me Regards, kiran _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
