Hi,

 

Can you help me resolve this error that I get when creating a CI
instance in a custom class in CMDB 7.5?

Could not find a class with ClassId : OB005056983d094NLlSgIC99KAg34Q

 

The API/Filter log has:

+WFFAPI ARIWfFilterAPI -- Service name BMC.FILTERAPI.NORM.ENGINE

<FLTR> <TID: 1095362880> <RPC ID: 0000006772> <Queue: Fast      >
<Client-RPC: 390620   > <USER: radhika
>        -WFFAPI        FAIL 

<FLTR> <TID: 1095362880> <RPC ID: 0000006772> <Queue: Fast      >
<Client-RPC: 390620   > <USER: radhika
>                   Application-Invoke-External-Filter
bmc.cmdb.cmdbEngine PHASE=1 CLIENTTYPE=3

<FLTR> <TID: 1095362880> <RPC ID: 0000006772> <Queue: Fast      >
<Client-RPC: 390620   > <USER: radhika
>                   Exit code: 1  Value: 

<FLTR> <TID: 1095362880> <RPC ID: 0000006772> <Queue: Fast      >
<Client-RPC: 390620   > <USER: radhika
>               Could not find a class with ClassId :
OB005056983d094NLlSgIC99KAg34Q 

<FLTR> <TID: 1095362880> <RPC ID: 0000006772> <Queue: Fast      >
<Client-RPC: 390620   > <USER: radhika
> **** Error while performing filter action: Error 120527

<FLTR> <TID: 1095362880> <RPC ID: 0000006772> <Queue: Fast      >
<Client-RPC: 390620   > <USER: radhika
> **** Filter "CMDB:Instance:InvokeCMDBEngine01": No enabled error
handler

 

 

Thanks

Radhika

Ph: +44 118 965 0344

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