The new pricing model is just a change in bundling, not in licensing. So the "rules" around licensing that existed before are largely intact.
If your "new application" ran on AR System user licenses previously, it can continued to be used with the Service Management Specialist option - which basically contains an AR System user license. If you have further questions, I would encourage you to contact your BMC partner or sales representative as s/he can take a look at your specific situation and provide detailed answers. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pargeter, Christie :CO IS Sent: Thursday, October 29, 2009 11:22 AM To: arslist@ARSLIST.ORG Subject: Re: New Pricing List Question ** Yes, what I did is related around your #3. I made about 6 forms so far to pull the data in and then to convert pieces of it. When I say "new application" I was in the Admin tool and picked Applications from the New Server Object list. I made this "new application" as a Local type. I did this to have it show in a new section on the Home Page. I know that we can buy Remedy Specialist but we are looking at only switching to Service Management Specialist. I just want to stay within compliance of our licensing. So, can I leave this in the application I made or do I need to add these to one of the OOTB applications. Thank you for your help on this. ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Easter, David Sent: Wednesday, October 28, 2009 4:08 PM To: arslist@ARSLIST.ORG Subject: Re: New Pricing List Question ** There are four common expressions that may apply to your question - at least from my viewpoint: 1. Out-of-the-Box (OOTB): An unmodified application provided by BMC 2. Customized application: An originally OOTB application provided by BMC that has been modified - perhaps by adding/modifying workflow, fields, views, etc. 3. Custom Integration: Additional code provided by a non-BMC source that enables transfer of data or process between a non-BMC application and a BMC application 4. Custom Application: An application not provided by BMC, but written using AR System. Sounds like your situation is #3 more than #4 - but that depends on what you meant by a "new Application". If your "new Application" was not CMDB or ITSM (i.e. it's an application developed just by you on AR System) then you may have a custom app. That aside, having or not having custom apps shouldn't affect anything around the "new pricing list". You can purchase user capacity licenses for ITSM or purchase capacity for "custom apps" (i.e. AR System user licenses) under the new pricing model - just like you could in previous models. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pargeter, Christie :CO IS Sent: Wednesday, October 28, 2009 8:51 AM To: arslist@ARSLIST.ORG Subject: New Pricing List Question ** Hi All - we use ITSM here and we are looking at moving to the new pricing list but I wanted to know about "custom apps" what constitute a custom app? Meaning I wrote an interface from our Phone Switches into CMDB and put that in a new Application. Does this constitute a "custom app"? ARS 7.1 p 6 ITSM 7.0.3 p 9 Window 2003 MS SQ 2005 IIS/Tomcat RKM 7.2 p 2 MidTier 7.1 p 6 ________________________________ Christie Pargeter Legacy Health IS - Programming SR Technical Analyst cparge...@lhs.org <mailto:cparge...@lhs.org> 1120 Building tel: 503-415-5149 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
