Hello list, We are currently operating IBM Mainframe Systems (IBM Z10's with O/S ZOS1.10) with a mainframe based application called InfoManager. The InfoManager Application is used for Change Management and Problem Management Reporting called PMR's. Application failures on the mainframe auto-create PMR's. We are planning to replace the Change Management function within our Remedy ARS 7.5 platform and investigating alternatives to replace the PMR functionality with a direct interface between the Mainframe and our Remedy Infrastructure.
Looking for any experience in this area. This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
