Hi Ben,

Neither I set the port in the code, nor in an environment variable. If I 
connect to it in windows and I type in the cmd netstat -an I can see the port 
which is connecting is 33333. Do I have to set this environment variable?


Thanks so much for your suppport,
Jordi

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Ben Chernys
Sent: jueves, 12 de noviembre de 2009 10:13
To: [email protected]
Subject: Re: Connection timed out. Message number = 90 in ars 5.1

Are you using port mapper?  If not then either your code sets the port (after 
init before any other calls) or you have ARTSPPORT set in your environment.  
Check that on Windows (set | find ARTCP) and Linux (set | grep ARTCP). 

Else set client API tracing on with ARAPILOGGING=1  (use export on Linux)

Cheers
Ben Chernys

Senior Software Architect
Software Tool House Inc.

Canada / Deutschland / Germany
Mobile:      +49 171 380 2329    GMT + 1 + [ DST ]
Email:       mailto:[email protected]
Web:         http://www.softwaretoolhouse.com

A free notepad for Diary fields:
An ARS API scripting tool used for migrations, integrations, imports, reports, 
extracts, batch jobs:
http://www.softwaretoolhouse.com/
  




-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Llinares, Jordi
Sent: November 12, 2009 9:31 AM
To: [email protected]
Subject: Re: Connection timed out. Message number = 90 in ars 5.1

I'm using 5.1 version of both ARS server and, of course, the java API.

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of LJ Longwing
Sent: miércoles, 11 de noviembre de 2009 19:20
To: [email protected]
Subject: Re: Connection timed out. Message number = 90 in ars 5.1

What version of the Java API are you using, and have you confirmed that this 
program connects to a more modern version of Remedy? 

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Llinares, Jordi
Sent: Wednesday, November 11, 2009 11:01 AM
To: [email protected]
Subject: Connection timed out. Message number = 90 in ars 5.1
Importance: High

Hi,

I have developed some code which access to an ARS 5.1 Server using the java 
API. I have tested this code in a windows evironment and it works properly, 
calling to the .dll, however, when I try to run it in a linux Red Hat with 
kernel version 2.4 environment, it works ok until it tries to connect to the 
server using the .so files. In this moment, it gets stalled. I have checked the 
threads and the code is able to call the .so however the .so doesn't connect.

The connection between this server and the ARS server is ok. I telnet to the 
server port and it works. ¿Have you had any experiences like this one?


Thanks in advanced,
Jordi

 
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