It is not the default telnet port. Can you simply see from the ar.conf if a port is set? If it is not set, then either set ARTCPPORT=0 or undefine it. Be careful, some shells need export for spawned processes to get the environment variable. So, it should be "export ARTCPPORT=0" Do a traceroute to the server to identify if there any unexpected firewalls in the way. Do a similar tracert from windows (where the java code works).
You want to run the netstat on the remedy server, not whatever machine your java client is running on. Cheers Ben _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Llinares, Jordi Sent: November 12, 2009 3:54 PM To: [email protected] Subject: Re: Connection timed out. Message number = 90 in ars 5.1 ** Hi Ben, When I telnet I use 33333 port which is actually the default one. When I have tried in windows like in linux, I do not specify any port, I type netstat -an and I see 33333 port. I have set ARTCPPORT=33333 and it doesn't work. I'm gonna look for that thread, if you find it, please, post it here cause I'm desperated. Thanks so much, Jordi _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ben Chernys Sent: jueves, 12 de noviembre de 2009 14:15 To: [email protected] Subject: Re: Connection timed out. Message number = 90 in ars 5.1 ** When you telnet, what port did you specify? Looks like you do have a port set on your ARS server. Port Mapper goes though a special UDP port. Don't know which but I think there was a thread here about that recently. If your ARS server has a specific port set, use it (with export ARTCPPORT=xxx) and see if that works. 90 almost always means that it simply can't get to the server. Cheers Ben _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Llinares, Jordi Sent: November 12, 2009 2:01 PM To: [email protected] Subject: Re: Connection timed out. Message number = 90 in ars 5.1 ** Hi Ben, The libraries are the same version I use in windows, 5.1 but for linux. The files are named arapicmd.log and arapires.log and they don't give us any important message. The message I gave in the other mail was the java stack. However, I can access to the server using telnet [ip-direction] [port] although I can't ping it. Do we need ICMP protocol not bloqued to use it? cheers, Jordi _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ben Chernys Sent: jueves, 12 de noviembre de 2009 12:42 To: [email protected] Subject: Re: Connection timed out. Message number = 90 in ars 5.1 ** The grep was for ARTCPPORT; the library being incorrect (version) can cause this error. You should have two files from the tracing. I only see the one. check that you can ping the ARS server from the linux box using the exact same string as in your code. Cheers Ben _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Llinares, Jordi Sent: November 12, 2009 12:34 PM To: [email protected] Subject: Re: Connection timed out. Message number = 90 in ars 5.1 ** The library is available. The problem, I think, is related with the connection of this library with the server. We have made the trace, and the jar is connecting to the .so. _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of [email protected] Sent: jueves, 12 de noviembre de 2009 10:57 To: [email protected] Subject: Re: Connection timed out. Message number = 90 in ars 5.1 ** I think, you could use the strace command for testing your code. If a library could not be found, the strace command will tell you ! Tristan _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
