Dave, I'm on Solaris and I have never been able to send emails using semi-colons (currently on 7.1.0). The internet standards say to use a comma between the addresses (Outlook is the only app I know of to use the semi-colon and if you look at the internet headers in Outlook you see it uses a comma also). I have a single filter on the Email Messages form (on Submit) that removes all spaces and converts the semi-colon to a comma.
According to the docs separating user logins on a single line by themselves is allowed (My filter also changes the return to a comma). Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Robert Fults Sent: Thursday, November 12, 2009 8:11 AM To: [email protected] Subject: Re: E-mail engine - incredibly sensitive to formatting? ** I always comma separate email addresses and I have never had an issue, never had any luck with semicolons. Running ARS 7.1 patch 007 on Windows 2003. Sincerely, Robert Fults Remedy Dev Florida International University From: Barber, David [mailto:[email protected]] Sent: Tuesday, November 10, 2009 11:12 AM Subject: E-mail engine - incredibly sensitive to formatting? ** All, Is it just my imagination, or is the e-mail engine incredibly sensitive to the formatting on multiple recipients. It seems to only accept them in the form [email protected]<mailto:[email protected]>; [email protected]<mailto:[email protected]> - if you try to put space-semicolon-space, it seems to fail. Carriage returns (or line feeds) are also not accepted. We're getting a lot of errors in our email messages form, some are from valid errors (spaces within the address, multiple full stops), but others I just cannot really figure. Currently running on ARS 7.0.1 patch 006 on Solaris. I had a look over some email functionality on one of our old (and still running) ARS 4.5.2 servers, and that seemed to be happy with the carriage returns .... Its impossible to educate thousands of users on the correct formatting, so would have to perform a series of filter actions - remove all spaces, all double full stops, all carriage returns, then replace every semi-colon with semi-colon space ..... or is there a much easier option? Regards Dave Barber _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
