Fred/Patrick,
We moved from a windows install to solaris quite a while back .... and
somewhat surprised we've ever had e-mail going out to multiple
recipients then!
Will add a filter to the form asap - many thanks.
Regards
Dave
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of patrick zandi
Sent: 12 November 2009 16:14
To: [email protected]
Subject: Re: E-mail engine - incredibly sensitive to formatting?
** IT is not an IEEE standard.. I had issues with this Years
ago.. ; is a microsoft thing, they snuck it in..
On Thu, Nov 12, 2009 at 11:05 AM, Grooms, Frederick W
<[email protected]> wrote:
**
Dave,
I'm on Solaris and I have never been able to send emails
using semi-colons (currently on 7.1.0). The internet standards say to
use a comma between the addresses (Outlook is the only app I know of to
use the semi-colon and if you look at the internet headers in Outlook
you see it uses a comma also). I have a single filter on the Email
Messages form (on Submit) that removes all spaces and converts the
semi-colon to a comma.
According to the docs separating user logins on a single
line by themselves is allowed (My filter also changes the return to a
comma).
Fred
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Robert Fults
Sent: Thursday, November 12, 2009 8:11 AM
To: [email protected]
Subject: Re: E-mail engine - incredibly sensitive to
formatting?
**
I always comma separate email addresses and I have never
had an issue, never had any luck with semicolons. Running ARS 7.1 patch
007 on Windows 2003.
Sincerely,
Robert Fults
Remedy Dev
Florida International University
From: Barber, David [mailto:[email protected]]
Sent: Tuesday, November 10, 2009 11:12 AM
Subject: E-mail engine - incredibly sensitive to
formatting?
**
All,
Is it just my imagination, or is the e-mail engine
incredibly sensitive to the formatting on multiple recipients.
It seems to only accept them in the form [email protected];
[email protected] - if you try to put space-semicolon-space, it seems to fail.
Carriage returns (or line feeds) are also not accepted.
We're getting a lot of errors in our email messages
form, some are from valid errors (spaces within the address, multiple
full stops), but others I just cannot really figure.
Currently running on ARS 7.0.1 patch 006 on Solaris. I
had a look over some email functionality on one of our old (and still
running) ARS 4.5.2 servers, and that seemed to be happy with the
carriage returns ....
Its impossible to educate thousands of users on the
correct formatting, so would have to perform a series of filter actions
- remove all spaces, all double full stops, all carriage returns, then
replace every semi-colon with semi-colon space ..... or is there a much
easier option?
Regards
Dave Barber
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Patrick Zandi
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